Staff was courteous and service was quick as usual
4/21/2017
Tammy B. VERIFIED CUSTOMER
After they finished and I paid I went out to my car and it was never washed. I went back in and asked don't you wash cars after a service and he said yes oh you want it washed. When I take my other vehicle into the dodge dealer for service I don't have to ask they include that along with vacuuming my car and wipe it down. It's a shame I brought my Ford there but will try a different Ford dealer for service next time.
4/21/2017
Patricia C. VERIFIED CUSTOMER
Very good job
4/21/2017
Lowell H. VERIFIED CUSTOMER
When I 1st got an autobutler treatment it took hours,as the treatments went on my windshield wipers were torn off, a white substance wa sprayed inside my truck, the last time there was a white substance left on my floor mats that made my feet so slippery that I almost fell getting out, had to wash them when I got home,as time progressed the visits got shorter and shorter, this last time was an hour, my truck is imaculat inside and I have 18000 miles on it so it doesnt get used much, Ford loses their customers through their service
4/21/2017
Charlene D. VERIFIED CUSTOMER
Good service
4/21/2017
Charlene S. VERIFIED CUSTOMER
Great personality
4/21/2017
Deanne W. VERIFIED CUSTOMER
It's always a pleasure to walk in your door. Jillian calls me by name and she doesn't know I'm coming. And so does Curtis. I'm thankful to have these two great people taking care of me
4/21/2017
William J. VERIFIED CUSTOMER
Melissa is a blessing to work with. She is one of the reasons i will always come to sutton ford.
4/20/2017
Raymond H. VERIFIED CUSTOMER
I have always received excellent, efficient and courteous service from Melissa. She is a asset to your organization
4/20/2017
Randolph S. VERIFIED CUSTOMER
Great service as usual.
4/20/2017
Deborah C. VERIFIED CUSTOMER
Jillian service was EXCELLENT It was so nice to deal with a young person who has customer service skills with a Very Pleasant attitude
4/19/2017
Jovonn W. VERIFIED CUSTOMER
Melissa is great! She's always super nice and goes out of her way to make sure my experience is pleasant and not stressful!
4/19/2017
John W. VERIFIED CUSTOMER
Good job
4/19/2017
Anthony J. VERIFIED CUSTOMER
Melissa is my go to girl, for all my Lincoln services at Sutton Lincoln. She was great again as usual. Melissa is making it hard for me on choosing my next vehicle. I know if I go with another Lincoln vehicle, I can count on her to offer excellent service. She is the best.
4/19/2017
Gregory M. VERIFIED CUSTOMER
I was completely satisfied with her services and appreciate her professionalism. Thanks karmala
4/19/2017
Shannell J. VERIFIED CUSTOMER
Thank you Melissa for always extending yourself and the service of your team at Sutton with a smile and a sense of urgency to value my time. I always appreciate the luxury concierge service from Melissa and am reminded of how invaluable it is each time I hear stories from friends and famines at other dealers. Keep up the good work.
4/19/2017
Joan G. VERIFIED CUSTOMER
Always great service.
4/19/2017
Jim C. VERIFIED CUSTOMER
Competent and caring
4/19/2017
Erik B. VERIFIED CUSTOMER
Always happy with my service. Thanks and keep up the great work!