Very friendly and accommodating and easy to talk to. Explained everything clearly.
2/16/2024
Eric S. VERIFIED CUSTOMER
She is very proffesional, courteous, considerate and informative. The way she mitigates problems when they occur, helps to make otherwise bad news more tolerable.
2/15/2024
Donald B. VERIFIED CUSTOMER
The truck looks brand new
2/14/2024
Terrence T. VERIFIED CUSTOMER
Melissa is and excellent Service Advisor with a pleasant personality and a customer focused attitude. She ensures that my vehicles are scheduled and serviced in a quality and timely manner and this visit was no exception.
2/14/2024
Qiwana M. VERIFIED CUSTOMER
Every time I come in, he is the one I go to,he is amazing.
2/14/2024
Jeffrey L. VERIFIED CUSTOMER
Everything went well
2/14/2024
Linda W. VERIFIED CUSTOMER
Jason was excellent, however, I was disappointed with the fact that I scheduled an appointment for an estimation of damages to my vehicle. I arrived on time, sat for almost an hour; only to be instructed to go around the corner to Gerber to try and find a parking spot [which I couldn't] for them to examine my vehicle. I left out of frustration. This was bogus and I wouldn't recommend nobody to come for service. Made an appointment with C.D.E. Collision for tomorrow, Thanks for nothing. Not even a call back to see if I was taken care of. RIGHT!!!!!!
2/14/2024
Jon S. VERIFIED CUSTOMER
I’ve been a customer of Sutton Ford for over twenty years. I’ve always gotten excellent service. Jillian has been a very large part of the excellent service and others I’ve been in contact with. Thank you being polite, friendly and professional every time I visit.
2/14/2024
Frances G. VERIFIED CUSTOMER
Great job with commitment to follow up.
2/13/2024
Anthony F. VERIFIED CUSTOMER
Jessica was very nice and very efficient. A credit to your org
2/13/2024
Stacye H. VERIFIED CUSTOMER
Very nice and friendly. Took time to explain everything thoroughly. Pulled my car up for me while I was at the cashier so I didn’t have to look for it.
2/13/2024
Kevin B. VERIFIED CUSTOMER
Everything was great.
2/13/2024
Shalawna W. VERIFIED CUSTOMER
Jessica and her coworker Chris were very great at assisting me . I also was very pleased with the Butler service on my truck. It was super clean.
2/13/2024
Ray T. VERIFIED CUSTOMER
Yes the service what's great just as well as Victoria. Outstanding!!!
2/11/2024
Kathy P. VERIFIED CUSTOMER
The first sudden forward in Madison said they weren’t able to get to my car to March 4 4 and I need my car to go to my doctors appointment. I’m a kidney patient. And when I told the young lady that I need my car too go to my doctors appointment she said that’s the earliest that they can get to the car my assistant got on the phone and was able to get my car transferred to another for Sutton Ford to be worked on,
2/11/2024
Yousef A. VERIFIED CUSTOMER
Great customer service
2/10/2024
Leon F. VERIFIED CUSTOMER
The service was friendly and prompt
2/10/2024
Frederick S. VERIFIED CUSTOMER
They treated me with the upmost satisfaction and I love the wash job and detailed
2/10/2024
Larry W. VERIFIED CUSTOMER
Victoria was ver helpful and nice to deal with.She was kind enough to let me know i had rewards points i have not been using. I thank her very much
2/10/2024
Alejandro L. VERIFIED CUSTOMER
Jessica is always reliable and efficient and always friendly to customers. You’re lucky to have her in your staff.