I am very satisfied with the customer service that Jason gave he is a very pleasant person when I come to get service. Customer service excellent all the times Thanks
2/7/2024
Randy H. VERIFIED CUSTOMER
Satisfied
2/6/2024
Cedric K. VERIFIED CUSTOMER
Yeah Paul,did a excellent job in communicating
2/6/2024
Kenneth . VERIFIED CUSTOMER
Jason showed genuine concern for my concerns with my vehicle. He was clear and knowledgeable with his explanations of the possible issues and worked diligently in getting me taken care of effectively. I have now chosen to make this service center my going forward. Thanks to Jason.
2/6/2024
Lee J. VERIFIED CUSTOMER
Jason gave me great service today ????
2/6/2024
Maria G. VERIFIED CUSTOMER
Everyone was polite. Repair was done quickly. Very happy
2/6/2024
Jamie Y. VERIFIED CUSTOMER
Paul is the best! He took care of everything and kept me updated. Car trouble is super stressful and Paul made it an easy and painless process. Thank you!
2/5/2024
Richard S. VERIFIED CUSTOMER
As always great service. Nothing bad to say about the technicians or the front desk personnel.
2/4/2024
Manita F. VERIFIED CUSTOMER
Before my service. I spoke to Jessica about having a coupon. She said, just submit it to the cashier afterwards. Once the car was done, Jessica retracted her statement and all of the sudden knew the true policy about price matching. My coupon became bo good and I was
offered $10 off. My coupon was for 4498. I paid 59.00. I feel there is a Bait and switch scheme.
2/4/2024
Joseph P. VERIFIED CUSTOMER
Jessica is a great asset to your dealer ship. She is very personable and is great to talk with even though things may not going well for me.
2/4/2024
Calvin S. VERIFIED CUSTOMER
Jessia was very professional.
2/4/2024
Evans T. VERIFIED CUSTOMER
Excellent
2/3/2024
Peter R. VERIFIED CUSTOMER
Jason and the team were great!
2/3/2024
Raymond V. VERIFIED CUSTOMER
Great ! Very professional &
showed empathy for my needs.
2/3/2024
Virgia B. VERIFIED CUSTOMER
Great service and Melissa Lebran was great. Professional and knowledgeable
2/3/2024
Kathy R. VERIFIED CUSTOMER
Miss harris was very respectful very knowledgeable and I really like her
2/3/2024
Raymond C. VERIFIED CUSTOMER
Melissa was amazing. Her communication on status updates was greatly appericated as a customer.Melissa made my service experiance with Sutton so smooth, even with the rental pickup. In my personal experience dealing with Melissa has been the best customer service that I've delt with at a dealship. I would have to say the whole Sutton team from start to finish was great.
Thank you to the entire Sutton team for making this service call flawless.
Thank you
Ray Cather
2/3/2024
Wilbur P. VERIFIED CUSTOMER
Jessica was friendly and a pleasure to work with. Excellent employee.
2/3/2024
Arthur H. VERIFIED CUSTOMER
Did not expect to pay for service since I had purchased 100,000 mile warranty. Don’t expect to buy another Ford product
2/2/2024
Jeffrey M. VERIFIED CUSTOMER
Melissa always offer quality service, she’s very thorough and polite. She always always keep you updated and make sure your car is back to you in a timely manner. I think Melissa is a plus to have in any organization I’ve been dealing with Melissa since 2016 with my cars. Aesthetically satisfied with the service that she gives as a service rep.