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Real Reviews from VERIFIED CUSTOMERS
Joseph S. VERIFIED CUSTOMER
Jessica did a fantastic job and the service was great
2/2/2024
Dominique M. VERIFIED CUSTOMER
Car looks and runs like new!
2/2/2024
William B. VERIFIED CUSTOMER
Always good service in the Quick Lane Dept !
2/1/2024
Terrence D. VERIFIED CUSTOMER
Jillian was fantastic BUT this whole warranty repair took a little over 6 months to complete. All do to a typographical error on the extended service contract which was filled out wrong from the beginning. Jillian had nothing to do with this and I was told by Jim Gilbert that it was an error by whoever wrote the mileage on the contract that they entered the wrong expiration mileage. This was a TOTAL HEADACHE for me. But at least the deductible was waived. I am not a happy camper…..
2/1/2024
Tracey C. VERIFIED CUSTOMER
Jason very professional and friendly.He took care of everything I ask him to do.
2/1/2024
Sherman G. VERIFIED CUSTOMER
All around great service
2/1/2024
Debra P. VERIFIED CUSTOMER
Excellent service
2/1/2024
Lottie P. VERIFIED CUSTOMER
She went above and beyond to help me with my vehicle.thank you.
2/1/2024
Jeffrey M. VERIFIED CUSTOMER
Melissa is great and thorough. She went to extra mile to make sure that I was taking care of an updated on every step of my car.
2/1/2024
Jon S. VERIFIED CUSTOMER
Jessica was polite, professional and respectful. I’ve been doing business with Sutton Ford for a very long time. I’ve always had an outstanding relationship with the hosts. That is why I have purchased my last three cars from Sutton Ford. Thanks for your professionalism and the hospitality from your staff.
2/1/2024
Kathleen B. VERIFIED CUSTOMER
very good experience
2/1/2024
Karla A. VERIFIED CUSTOMER
She was geeat!! I appreciated her great customer service!
2/1/2024
Thomas L. VERIFIED CUSTOMER
Good customer service
2/1/2024
Chris G. VERIFIED CUSTOMER
Victoria was very helpful since this was my first oil change with a new vehicle.
2/1/2024
Raymond K. VERIFIED CUSTOMER
Melissa is fantastic as usual! I got my car in and out in the same day.They had the part I needed in stock which is always a good thing and they always get it fixed right the first time I never have to go back for the same problem.
1/31/2024
Carolyn T. VERIFIED CUSTOMER
I can always rely on Sutton and their staff. Thank you Victoria!!!!
1/31/2024
Anson B. VERIFIED CUSTOMER
Victoria was very professional and was able to accomplish my goals referring to my situation and completing my appt less than the projected time period.Professional from beginning steps to the actual ending in a delightful ending. Overall— A+
1/31/2024
Lois S. VERIFIED CUSTOMER
EXCELLENT VERY HELPFUL FOUND A WAY TO HELP ME
1/31/2024
Juanita R. VERIFIED CUSTOMER
The service was great, my suv looks 100% better than I could ever imagine.
1/31/2024
Paulette C. VERIFIED CUSTOMER
I'm satisfied with the service I recieved about my concerns today. Jason and Brian both informed me that if I have concerns in the future that I can bring my vehicle in, no problem. I've been buying Fords for years and have been satisfied.
1/30/2024