He did an excellent job. Checking to make sure that my extended warranty was still on place. I think I’m very much.
1/11/2024
Beverly R. VERIFIED CUSTOMER
Great customer service. Well, knowledged understood, my problem.
1/10/2024
Stl C. VERIFIED CUSTOMER
I went to fix a speed ceiling of 65mph. Instead of fixing the problem, the team made a new key, which was completely unnecessary. I already have 3 keys. When I came to pick up the car, they forced me to buy the key they made, not to mention the fact that my problem had not been fixed! So, I was forced to spend $300 on a useless service performed by unprofessional servicemen. It almost seemed as if they had no training at all.
1/10/2024
Cherise B. VERIFIED CUSTOMER
Great service with a great attitude from the staff.
1/10/2024
Kevin L. VERIFIED CUSTOMER
Jason always have great customer service .
1/10/2024
Demetrious B. VERIFIED CUSTOMER
Thank you
1/9/2024
Edward Y. VERIFIED CUSTOMER
Jillian takes care of any complaint accordingly. Thank you for the good service Jillian.
1/9/2024
Rachel J. VERIFIED CUSTOMER
The service assistant Jillian Stanford was very helpful she went far and beyond to assist me with getting my vehicle repaired. THANK YOU JILLIAN!!!
1/9/2024
Devin S. VERIFIED CUSTOMER
Jessica was cute
1/9/2024
Denise V. VERIFIED CUSTOMER
Great job!????
1/9/2024
Roy F. VERIFIED CUSTOMER
Job done in a timely manner.
1/9/2024
Marcia W. VERIFIED CUSTOMER
He was professional, knowledgeable, engaging, informative and courteous.
He responded to my questions and addressed all my concerns. It was a pleasure being serviced by him.
1/9/2024
Mike D. VERIFIED CUSTOMER
Jessica did a great job today. She was very professional and got the job done quickly.
I don't know how, but she always remembers my name when I bring my family's cars for service.
1/9/2024
Dennis C. VERIFIED CUSTOMER
She was very polite and efficient, too. Deserves a raise in salary!
1/8/2024
Edward P. VERIFIED CUSTOMER
It took too long. Approximately 41/2 hours. The job wasn't complete so I got to come back on 11-18 to fix my locks on the door. So that's all day because the doors has to come off.
1/7/2024
Gwenda L. VERIFIED CUSTOMER
I was very impressed with the customer service from Jessica and also others who assisted me while I was there. I complimented the workers while there as I observed the courtesy and attention they gave to every customer. I was just that impres/sed. I will gladly bring my vehicle back to Sutton for service.
1/6/2024
Wanakee T. VERIFIED CUSTOMER
Always receive excellent customer service with Jessica.
1/6/2024
Tim W. VERIFIED CUSTOMER
Easy and easy out. Had my car ready on time as promised. This is absolutely the best service Dealership in the Chicagoland area. Jason is courteous and helpful. Thank you, Sutton Ford
1/6/2024
Margaret M. VERIFIED CUSTOMER
Jason is always professional, caring and takes time to listen making sure all concerns are taking care of. Jason keeps me informed concerning my truck. All gives the price of service and makes sure I have not concern. Whenever I am always satisfied with the work Scott does on my truck, he makes sure I can see the what work has to be done. Informs me of any major concerns I have with the truck. I never have to return my truck until the next service time. Very professional and considerate..