The staff at Ultimate were very helpful and easy to deal with. Made this a very easy process. Thank You
6/2/2017
Tim F. VERIFIED CUSTOMER
The 40 diagnostic fee that I paid was a waste of money. I was told that my alternator was fine and my battery was bad. I bought and installed a new battery and the same problem existed. I returned and was told that it was probably my alternator but they could not be sure. I knew that when I originally came in. I was given a quote for 488 just for an alternator. I bought it at a local parts store instead for under 300 and installed it myself. Problem solved on my own. I will not be returning to Ultimate anytime soon. I gained no value from the time or money that I spent at your facility.
6/1/2017
Thomas S. VERIFIED CUSTOMER
Well I left my truck there at 10am they said they would run a diagnostics test on it at noon I called them at 2pm they said they wasn't done with it then they call me at 4 pm said there wasn't any thing they could do with it because Dodge has been having problems with the Cadilac inverters on the new dodges so I need to wait for dodge to make new ones but I know that it don't take that long to do the test they could have told me at 2 so I could have went over and got the truck so I wouldn't have drove back down the today to get the truck
5/31/2017
Deedee H. VERIFIED CUSTOMER
He was super nice and let me know when my car was ready and then went over everything with me. Great service.
5/31/2017
Greg W. VERIFIED CUSTOMER
Very nice service. Kind, friendly and called me by name. Nice.
5/29/2017
Linda S. VERIFIED CUSTOMER
Travis and all the service people are great! The tech that did our oil change noted a potential problem, got it setup for check/repair and fast courteous service as always. A pleasure to have all our maintenance needs handled at Ultimate.