First time having my oil change and I had my booklet on hand and I was told I was gonna have it filled by the guy that helped me and that I needed my tires rotated and needed to pay 18 dlls but my oil change was free and I was gonna have my truck washed. Well neither my booklet was filled.. Nor my truck was washed all the guy that helped me was sorry.. Wish I would of known his name.. Poor customer service. I was so disappointed.
10/18/2017
Brett M. VERIFIED CUSTOMER
I was treated with the utmost respect and dignity. Thank you very much for great service.
10/17/2017
Angelo L. VERIFIED CUSTOMER
I was told that I had to pay for the oil change on my 2014 Cadillac CYS-V. I know this vehicle is still under warranty. The Tech told me Cadillac no longer allows Fisher to do warranty work on them. The tech gave me a number for Cadillac consumer services. I called and spoke with them and they had no knowledge of such a position. I am now trying to find out if I can be reimbursed for the $59.00 I paid
Secondly, the tech should have to me about the restriction BEFORE he did the work. Then let me make an informed decision. I feel as though I’ve been duped. That was very unprofessional!!
10/17/2017
Jon F. VERIFIED CUSTOMER
Levi did an excellent job but your tech didn't complete his work. Levi is working with me to correct the situation but now I have to make another trip in from the foothills to make corrections. This is the second time in a row that I've brought my truck to you and needed a second trip because a tech didn't finish his work.
10/17/2017
Bernice R. VERIFIED CUSTOMER
Heinz was very polite and helpful. He took care of. My problem immediately.
10/17/2017
GRISELDA B. VERIFIED CUSTOMER
Marty was awesome! Very courteous, patient and professional. Thank you for your service.
10/15/2017
Marcos V. VERIFIED CUSTOMER
Robert acted very professionally and proved great customer service...very satisfied with his help in fixing my truck
10/15/2017
MARTHA T. VERIFIED CUSTOMER
Great customer service
10/15/2017
VIRDES J. VERIFIED CUSTOMER
The service was very good, however the representative tried to get me to approve more than what was needed on my truck.
10/14/2017
ALFONSO M. VERIFIED CUSTOMER
Tiana was great at explaining the process, though I've been going there for years for my routine oil changes. Her communication skills and style are superb, everything you would expect from an exceptional customer service employee.
10/14/2017
Rosa M. VERIFIED CUSTOMER
Awesome job getting our vehicle in and out very satisfied with the service. Thank you Robert Awesome Job.
10/14/2017
Abel G. VERIFIED CUSTOMER
Customer service was outstanding but my issue wasn't resolved. Wasn't Warrens fault. I appreciate everything he did. Just frustrated my issue cupdnt get resolved
10/14/2017
Robert F. VERIFIED CUSTOMER
When changeing my oil they didnt use fender covers and scratch the **** out of them. So not happy just seen it 20 minutes ago i will be rasing hell tomarrow.
10/14/2017
Neal J. VERIFIED CUSTOMER
Levi was very professional
10/14/2017
Rick K. VERIFIED CUSTOMER
Excellent service.very polite and likable serviceman.
10/14/2017
Roy F. VERIFIED CUSTOMER
Great job!
10/14/2017
Kenneth W. VERIFIED CUSTOMER
Prompt! Car wash a nice surprise! Thank you
10/14/2017
Ruth L. VERIFIED CUSTOMER
Very nice and professional
10/14/2017
Gary H. VERIFIED CUSTOMER
Great service!
10/13/2017
Leonel R. VERIFIED CUSTOMER
Good customer service good explanation about i need on my truck thanks