Billy is terrific & helpful. Sadly this was the 3rd time I came in with the same problem & can only hope all is now well. Apparently a part I needed was missed 2 months ago. I think Billy is better than your mechanics!
8/30/2017
Bruce B. VERIFIED CUSTOMER
Very fast and courteous service, thank you.
8/30/2017
Justin S. VERIFIED CUSTOMER
Great fast service
8/30/2017
Mack R. VERIFIED CUSTOMER
Zachary was very knowledgeable and my vehicle was ready earlier than anticipated
8/29/2017
PATRICK H. VERIFIED CUSTOMER
GREAT JOB!
8/29/2017
Anthony M. VERIFIED CUSTOMER
Troy took care of me from start to finish and made the process easy and pain free.
8/28/2017
Cynthia L. VERIFIED CUSTOMER
I'm happy with the service provided by my service representative. In the years that I have been bringing my vehicle I've noticed that the service representatives and mechanics are over booked. This doesn't allow them sufficient time to give a more personalized service, which the company would benefit from. For example, mid day/early afternoon status call on the vehicle's progress, next oil change mileage stickers, removal of paper floor mats, etc. This items sometimes get over looked because staff are rushing to move on the next vehicle. Thus, limiting the customer service experience. Also the text messaging is nice but needs work. I didn't receive an update until the next day, making it irrelevant and ineffective
8/28/2017
Jacqueline M. VERIFIED CUSTOMER
Very friendly and got the job done quickly. Made my experience a pleasure.
8/28/2017
Bill G. VERIFIED CUSTOMER
Billy Amaral was kind, helpful, and knowledgeable on the issues with my vehicle. Knowing that my vehicle is in good hands when being serviced ensures me as a repeat customer.
8/28/2017
Raynaldo D. VERIFIED CUSTOMER
Got my report finally
8/28/2017
Laura R. VERIFIED CUSTOMER
Top notch experience, and super grateful for the complimentary car wash!!
8/28/2017
Clinton B. VERIFIED CUSTOMER
Finally we are getting it fixed so I look forward to filling out the survey in full next week when the repairs are done
8/27/2017
Timothy G. VERIFIED CUSTOMER
Troy was great about keeping me updated on the status of my truck.
8/27/2017
Susan J. VERIFIED CUSTOMER
Great customer and car service!
8/27/2017
Alie O. VERIFIED CUSTOMER
Do not contact me to discuss it, I already talked to the manager about how I wasn't satisfied and I told my representative also.
8/26/2017
Inyoung C. VERIFIED CUSTOMER
a great and professional service. Thanks Marcos
8/26/2017
Chad G. VERIFIED CUSTOMER
Mr. Greathouse is extremely professional and more than willing to go the extra mile.
8/26/2017
Gary B. VERIFIED CUSTOMER
Billy Amaral and your technicians continue to provide excellent service.
Thanks,
Gary
8/26/2017
AMERICO P. VERIFIED CUSTOMER
Troy was excellent! top notch service! above and beyond, made us feel ultra comfortable
8/26/2017
Jerry K. VERIFIED CUSTOMER
Quick, complete, expert service guidance by Allen Bendix. All employees very courteous