The repair process was fine,but the need to update software on a car less than 1 yr. old is bizarre. What if the problem had occurred on my way to Burning Man?
8/24/2017
Robert O. VERIFIED CUSTOMER
As always, Dave Greathouse and your service department does a fantastic job!
Thank you!
Marti Oliver
8/24/2017
J H. VERIFIED CUSTOMER
NA
8/24/2017
Jhonny G. VERIFIED CUSTOMER
Helpful,friendly and informative
8/24/2017
Dianne M. VERIFIED CUSTOMER
Dave Greathouse was very helpful
Thank you
8/24/2017
Tim B. VERIFIED CUSTOMER
brought in for technical bulletin service - reflash of A/C ECM and oil/filter change. I guess I should be happy that the oil change was done. One out of two successes is better than baseball.
8/23/2017
Dorian C. VERIFIED CUSTOMER
Quick service, and helpful at the front desk. Shortest visit yet.
8/23/2017
David A. VERIFIED CUSTOMER
Awesome service as always! Thank you for your help Troy
8/23/2017
Beatriz B. VERIFIED CUSTOMER
Troy was very helpful throughout the process and kept me informed at all times of the status of my vehicle and did a thorough job of explaining my options.
8/23/2017
Danielle M. VERIFIED CUSTOMER
Despite confirming my telephone number with the office before leaving, the office managed to send all of their update-related text messages to the wrong number - that of my boyfriend who was nice enough to drop my car off once over a year ago. This is the second time this has happened; I was especially sure to confirm my phone number this time as a result, but the issue still arose. Otherwise was very happy with the service
8/23/2017
Erman E. VERIFIED CUSTOMER
Friendly customer service. Nice and knowledgeable
8/22/2017
NEFTALI A. VERIFIED CUSTOMER
Billy was great
8/22/2017
Renemartin G. VERIFIED CUSTOMER
Specifically came back to this dealership because I knew that Dave would ensure quality service of my Jeep.
8/22/2017
Christopher P. VERIFIED CUSTOMER
Allen's help with prompt, respectful, and efficient. Good to work with him for my Renegade Trailhawk's first oil change and service.
8/21/2017
Colleen T. VERIFIED CUSTOMER
Great fast service
8/21/2017
Gustavo O. VERIFIED CUSTOMER
Excellent service advisor, keeps client up to date, goes out of his way to keep you happy 10/10 good service
8/21/2017
Janine H. VERIFIED CUSTOMER
What do you not understand about having a scheduled appointment. Troy did his best but I had to change my plans so that I could make my initial appointment. They could not fix my car secondary to not having a tech to do the work. Not my fault. Had to then come in the following week.Really, what kind of business do you run. If you were a restaurant you certainly wouldn't get an A rating. You would be closed down!
8/20/2017
Neftali A. VERIFIED CUSTOMER
Billy was great. Thanks for the great service Billy
8/20/2017
Michael M. VERIFIED CUSTOMER
Troy was great! Perfect gentleman, did what he said he would do and kept me informed at all times. Also, after spending almost $1,800 having the car come out squeaky clean completely brightened my day. NICE TOUCH!!! Thanks.