Troy is a fantastic service representative and always goes the extra mile to make sure everything is perfect. Very happy to see him and appreciate his excellent service!
8/20/2017
Kevin M. VERIFIED CUSTOMER
Troy was great. Car was done before estimated time
8/20/2017
Bryanna T. VERIFIED CUSTOMER
I was supposed to pick up my Truck on Sunday. The key was never left. I spent 6 hours dealing with trying to get my vehicle back. VERY UNHAPPY CUSTOMER
8/19/2017
Hwai-Chyi K. VERIFIED CUSTOMER
David was courteous and efficient
8/19/2017
Mike J. VERIFIED CUSTOMER
Billy has always proven to be a consummate professional and takes,time,to explain issues. In full transparency for easy understanding of issues. So long as he's there, I'll be a customer.
8/19/2017
Courtesy C. VERIFIED CUSTOMER
The timing was perfect, Dave know how to treat customer and he actually kept me updated at all the time I like that!
8/19/2017
Steve M. VERIFIED CUSTOMER
Zachery is awesome and always takes good care of me and my Jeep!
8/19/2017
Roger F. VERIFIED CUSTOMER
I am only trying to help here. But clearly the condition of my wiper blades was not checked during my multi point inspection. But I have documentation that says it was done. So if that wasnt checked I can only extrapolate to think what else wasn't checked. I emailed the evidence to the service manager. That is what i experienced with my visit today. I will say that getting me serviced in an hour was much appreciated.
8/19/2017
Kimberly P. VERIFIED CUSTOMER
William was very accommodating and he communicated with me through out my entire service experience. He was very informative and helpful I appreciated the updates and the excellent customer service.
8/18/2017
Breen G. VERIFIED CUSTOMER
Service rep Billy is always thourough
8/18/2017
Renee P. VERIFIED CUSTOMER
Billy is always professional, knowledgeable and courteous!
8/17/2017
Derrick B. VERIFIED CUSTOMER
It was in, then out! The service was great, and the added perk of a Starbucks coffee machine doesn't hurt.
8/17/2017
Brad T. VERIFIED CUSTOMER
Marcos was great. He kept me up to date on the progress of my repairs. Was professional and friendly. Really enjoyed working with him.
8/17/2017
LETICIA A. VERIFIED CUSTOMER
Thank you for everything Troy you were really great
8/17/2017
Laurie B. VERIFIED CUSTOMER
Dave was to the point, professional and called me back in a timely manner. Thank you!!
8/17/2017
Oscar G. VERIFIED CUSTOMER
Is my first time having a new vehicle and have some one like troy helping out with every question i have every time i go is just great.
High rating for TROY.
8/17/2017
MARIA LUCILA. VERIFIED CUSTOMER
Your agreement with Hertz to provide a loaner needs to be evaluated.
They have horrible customer service skills.
I have had much better experiences when I dealt with enterprise car rental.
The people at Hertz are rude and they forget customer bis first.
8/16/2017
Peter M. VERIFIED CUSTOMER
work and product were fine-but the price? $250.00 for a new battery??? Outrageous.
8/15/2017
STEVE M. VERIFIED CUSTOMER
Zachery took excellent care of me as always. He is one of your best service writers!
8/15/2017
MARIA N. VERIFIED CUSTOMER
Thank You fir his explanation regarding the tires different behaviors in different climates (Texas vs. California roads)