Courteous service, with explanations and in an unhurried manner. Very refreshing! Will visit again soon (three vehicles..........)
8/9/2017
Carmen B. VERIFIED CUSTOMER
David is a very honest and personable representative for your company. He has been my service consultant for quite awhile. I feel that I can trust him with my inquiries and safe with his recommendations. I will continue to come to him for my cars service needs.
8/9/2017
Martin C. VERIFIED CUSTOMER
The service was fine. Troy did a good job keeping me informed. I was disappointed the part and service was not covered by the warranty.
8/9/2017
Randall S. VERIFIED CUSTOMER
Bill Amaral went out of his way to handle a problem with a prior service and I appreciated that very much. I purchased my 09 Wrangler from Rancho and still get most of my maintanence done there. Some items are too expensive and I have to go elsewhere or do it myself. However, Rancho does an excellent job on everything they've done on my Jeep.
8/8/2017
MARY F. VERIFIED CUSTOMER
Thank you David Greathouse, you are the reason I always take my Jeeps to Rancho for service no matter where I live in San Diego County. You are the best! As long as you are there I will be a loyal customer!
Also, special thanks to Eric for the extra effort to get the job done!
8/7/2017
Jason S. VERIFIED CUSTOMER
He was very helpful
8/7/2017
Bobbie J. VERIFIED CUSTOMER
I came in for an oil change and the rep said that there was a special on an oil change and tire rotation. I said that was for a semi synthetic oil and that my jeep required full synthetic oil. he said I have another special and I said ok. after my jeep was serviced I notice a few thing when I went to get into my car the seat was set up very high and forward. I had to readjust the seat in order to get into my car. the AC was running on full blast. I left and went to a store and when I back up the back up camera came on but the yellow and red lines did not. I came back to rancho the rep said he would need have someone from electric to take a look at it and if I could leave the car there. then he said he schedule something on Monday. I said that it work this morning when I left and now it not working. He came out took a look at it and starting to play with the button on the dash and fix the problem. I'm starting to think that someone was making adjustment to my car for kick. The next morning I look at the report of what was done and I notice that they used semi synthetic oil instead of the full synthetic. Plus now they charged me more.
8/6/2017
Zina R. VERIFIED CUSTOMER
On 06/27/17 I was helped by Wyatt Rowe and received excellent service.
8/6/2017
Thomas H. VERIFIED CUSTOMER
very helpful.... thanks
8/6/2017
Candie S. VERIFIED CUSTOMER
Allen did a great job!
8/6/2017
Katherine E. VERIFIED CUSTOMER
I've been helped by Billy every time I've come in. He is always pleasant to deal with and very helpful!
8/6/2017
Karen M. VERIFIED CUSTOMER
Very helpful and he was keeping me updated from time to time.
8/6/2017
Lester H. VERIFIED CUSTOMER
Completely satisfied and happy with the service thru Mr. Keever.
8/6/2017
Roberta T. VERIFIED CUSTOMER
Thanks .Alls well
8/5/2017
James J. VERIFIED CUSTOMER
Troy was Great !
8/5/2017
Aaron P. VERIFIED CUSTOMER
David is really responsive and extremely professional. I live in mission valley and will drive to Rancho Jeep as long as he's available.
8/5/2017
Michelle W. VERIFIED CUSTOMER
We trust Billy Amaral. We have worked with him for years. Billy listens to our requests for service and then follows through to see that service is as we expect it to be. He is very knowledgeable, professional, and friendly. It is important to us to be able to work with Billy at Rancho.
8/5/2017
Erik W. VERIFIED CUSTOMER
Excellent service
8/5/2017
L T. VERIFIED CUSTOMER
Zachary was very attentive and kept me updated on the status of my vehicle. Greatly appreciated his professionalism and his speedy service. Will definitely return for more service and will refer all my friends and family to Zachary. Thanks again for an amazing experience.