Time it took to fix the problem was way to long in my opinion 28 days. It's clear that you are in need of skilled technicians that can share the work load. Having daily phone calls was great but I think you should also have detailed email communication so terms and issues are in writing and easy to reference. The PO's to the rental car company got lost in transit or never updated in which case I was being charged for the rental car Rancho was covering. I could also blame the rental place for not checking with Rancho before charging me. Overall I trust your dealership and the service department.
7/25/2017
Iliana M. VERIFIED CUSTOMER
100% recommended
7/24/2017
Connie S. VERIFIED CUSTOMER
Very good customer service.
7/24/2017
Michael B. VERIFIED CUSTOMER
When I arrived Troy was courteous and informative on the work to be performed on my vehicle. He asked if I had any coupons and even mentioned what specials were available. Troy is a great representative of your establishment.
7/24/2017
William F. VERIFIED CUSTOMER
Zachary was awesome' only using your dealership here on out.
7/24/2017
Merrick R. VERIFIED CUSTOMER
Allen was extremely helpful and was quick to get my jeep back to me. He provided excellent service and I will definitely return with my business.
7/24/2017
Timothy W. VERIFIED CUSTOMER
Allend was easy to work with and did a great job communicating with me.
7/24/2017
James L. VERIFIED CUSTOMER
Awesome dealership with the amazing service writers and awesome technicians
7/24/2017
SEAN W. VERIFIED CUSTOMER
Very professional. And detail oriented. great service
7/24/2017
Keita N. VERIFIED CUSTOMER
Good!
7/24/2017
SCOTT B. VERIFIED CUSTOMER
Thank you for your service, awesome service
7/24/2017
Bernard W. VERIFIED CUSTOMER
I was treated very well
7/23/2017
Ronald H. VERIFIED CUSTOMER
A little long to get an oil change and tire rotation, 2.5 hours on one car and 3 on the other. But otherwise the service was great.
7/23/2017
Scott O. VERIFIED CUSTOMER
Allen was very helpful and communicative. My car was ready as promised and paying and car pickup was easy.
7/23/2017
James D. VERIFIED CUSTOMER
Always very friendly and does a great job on scheduling car maintenance
7/22/2017
Patrick P. VERIFIED CUSTOMER
Very satisfied
7/22/2017
JOSEPH T. VERIFIED CUSTOMER
Great to work with during the service.
7/22/2017
LUIS M. VERIFIED CUSTOMER
Billy was very good
7/22/2017
Cristina P. VERIFIED CUSTOMER
This is the first time that I take my car and have a positive experience, Troy was great as well as the female shuttle driver.