Thank you for fixing my car. the only thing is that they should have found it the first time around but it a done deal im happy about them fixing my car so job well done
2/17/2018
Rhea F. VERIFIED CUSTOMER
Hollie handled my car service request very promptly and my checkout was also very speedy
I do request, however, that the service personnel in the shop do restore my radio stations as I had them, and not have me get back in my car to blaring rap music.
Additionally, if for any reason the battery is disconnected for service, I would appreciate the mechanic resetting the clock to as it should be. That would be a nice touch for extra customer service and would be noticed by the customers
2/17/2018
Rhea F. VERIFIED CUSTOMER
Hollie Took care of all my request for service. She handled my drop off and pick up very efficiently.
2/17/2018
Clinton B. VERIFIED CUSTOMER
I did get a rental compliments of Ford and I really appreciated it, but the vehicle was very dirty inside and outside and only a fourth tank of gas in it.
2/17/2018
Sammie D. VERIFIED CUSTOMER
:)
2/17/2018
Ricky C. VERIFIED CUSTOMER
Terry always treats my vehicles as they were his own.He also makes sure I'm aware of what Ford recommends to taken care of when they are due. He also communicates well on progress and other things that he suggests needs attention.
2/16/2018
Alvaro O. VERIFIED CUSTOMER
Love DBF
2/16/2018
Brent B. VERIFIED CUSTOMER
Dearry Smiley wrote up my order for "The Work". Christopher Stebems preform my order . Receive Report Card which i like alot and reset oil life.They did a great job .Thanks
2/15/2018
Steven J. VERIFIED CUSTOMER
Got me in & out quick. ????????????
2/15/2018
Richard O. VERIFIED CUSTOMER
The service crew and technician where awesome.
2/15/2018
Lynda C. VERIFIED CUSTOMER
Smiley,was very helpful and informative in helping me with
getting the maintenance on my Explorer. Made suggestions
when needed. Called immediately when the car was completed.
2/13/2018
Debbie C. VERIFIED CUSTOMER
I gave Mike a real short notice on my arrival time for service. He was accommodating and made me feel very comfortable.
2/11/2018
Zina A. VERIFIED CUSTOMER
I paid for s service that was suppose to clean corrosion off of Barry terminals. But the metal piece that holds the battery down was full of corrosion. I understand this may have nothing to do with the battery function, I still think an extra few minutes could have been taken to Clean the corrosion off of the part that holds down my brand new battery. Presentation is priceless when it comes to a customer satisfaction. Also, there was oil and grease left all over the door panels and door handles inside of my car.
2/11/2018
Aulton Q. VERIFIED CUSTOMER
Michael kept me informed throughout the entire process
2/11/2018
Bobby G. VERIFIED CUSTOMER
Smiley that works in the service department is a very great guy and he was very helpful and he looked out for me and that was excellent service
2/10/2018
David A. VERIFIED CUSTOMER
He has been an excellent representative listened to all my concerns.
2/10/2018
Ceasar O. VERIFIED CUSTOMER
Great service and enjoy the coupons. It makes me feel stronger about servicing my F-150
2/10/2018
Melton C. VERIFIED CUSTOMER
Holli was very Nice and helpful. Answered all my concerns. I couldn't ask for better service. Thank You