Service was well done . Except my tires were not rotated because of a lug nut could not be managed and the tire could not be removed. It was explained to me but I still don’t quite understand it.
2/2/2022
Scott H. VERIFIED CUSTOMER
Thanks - Amed was great, knowledgeable, professional and friendly. Helped with warranty questions too.
2/2/2022
Wilfred W. VERIFIED CUSTOMER
We’ve always received excellent service from you service department. They are always very friendly and accommodating. Thank you
2/2/2022
Melba A. VERIFIED CUSTOMER
Satisfied with service
2/2/2022
Vira D. VERIFIED CUSTOMER
Mark always gives good service
1/31/2022
Kenneth B. VERIFIED CUSTOMER
Mark is a great guy
1/30/2022
Ravinder E. VERIFIED CUSTOMER
Mark was very helpful and was able to provide valuable information about my vehicle servicing.
1/30/2022
Michael O. VERIFIED CUSTOMER
Always a pleasant experience
1/29/2022
Dennis S. VERIFIED CUSTOMER
I’m pleased Mark has returned. I missed his pleasant and efficient management of our family vehicles. We’ve worked together for almost 10 years and I enjoy the privilege of being able to trust his insight and understanding of our vehicles.
1/29/2022
Karly S. VERIFIED CUSTOMER
Mark provided me with great service. He kept me updated and communicated the additional recommended service. He offered a complimentary car wash as well. I was going to a different dealership prior to todays service. I had the best service with Mark that I’ve had in the 2 years I’ve owned my vehicle I will definitely return and see Mark.
1/29/2022
Orkhan G. VERIFIED CUSTOMER
Excellent service!
1/29/2022
Shantanu D. VERIFIED CUSTOMER
Great experience with Mark.
1/29/2022
RAMONE E. VERIFIED CUSTOMER
Dear Management,
I did asked for oil change and to check the squeaky sound during my reverse. When the service is done and I'm driving my truck going to my doctor's appointment, about 2 miles I've been hearing strange sound from the engine, it's sounds like a loosen screw somewhere or something. Every time I'm taking my truck to Nissan Duarte or El Monte for a service and when it's done I'm driving my truck smoothly and never hearing any strange sound even when they found something that is needed for a service. Could you help me to check what is going on to my truck please? Sorry to say that I'm not satisfied with the services.
Thank you,
RAMONE E
1/28/2022
Kelly M. VERIFIED CUSTOMER
Ok
1/28/2022
Rita H. VERIFIED CUSTOMER
Ahmed very professional.
1/27/2022
Ali A. VERIFIED CUSTOMER
Mark had always been very good at what he does
1/27/2022
Marion P. VERIFIED CUSTOMER
My car wouldn’t start and needed a jump. I dropped my car off at the dealership after hours. Mark contacted me first thing in the morning to give me an estimate. He had already checked how old my battery was and saw that the warranty would cover part of it. It was super helpful that he proactively looked for how I could save money. He got the car done sooner than I expected and kept me updated throughout. He was friendly and professional and a pleasure to work with.
1/27/2022
Madelynn M. VERIFIED CUSTOMER
None
1/26/2022
Christopher G. VERIFIED CUSTOMER
Mark Nutter was excellent to work with. He kept me informed and when the car wasn’t ready as originally told he called to let me know. He then came in on his day off to verify my car was done and noted who I could speak with to pick it up. I was very impressed with his demeanor, his professionalism, and his pride of work for Nissan. A feather in his cap.