Your service was fantastic but your prices are ridiculously too high. Example: $30 for new windshield wipers is taking advantage of your customers. Nissan should be ashamed to charge such high rates for services. All your prices are too high.
12/2/2024
Richard B. VERIFIED CUSTOMER
On time, friendly and informed
12/1/2024
Jang K. VERIFIED CUSTOMER
..
12/1/2024
Vicky R. VERIFIED CUSTOMER
Friendly, helpful, knowledgable, goes the extra mile. All sound great customer service.
12/1/2024
Huili R. VERIFIED CUSTOMER
Amed provided a pleasant and friendly service and he is very knowledgeable about my Nissan car. He offered me an Uber service back to my home and to Nissan Dealership @ Irvine as well which is very considerate considering it was Thanksgiving’s weekend!
12/1/2024
Marcelo B. VERIFIED CUSTOMER
Agendamento rápido, serviço entregue antes do prometido. Um time de funcionários prestativos e comprometidos com o trabalho. A Nissan esteja funcionários estão de parabéns.
11/30/2024
Peter M. VERIFIED CUSTOMER
Print service
11/29/2024
Patrick C. VERIFIED CUSTOMER
Richard provides excellent service.
11/29/2024
Jenny T. VERIFIED CUSTOMER
Juan was very professional and made me feel like I’m in good hands because for the past 10 years I’ve been going to San Juan Capistrano Nissan and trusted everyone there I was glad to see manager Tom at Irvine
11/28/2024
Jeffrey G. VERIFIED CUSTOMER
Quick and easy service, even washed my car. Totally satisfied
11/28/2024
Jack G. VERIFIED CUSTOMER
Rick, was very attentive and communicated very well on what the service would entail. The charging cable has been acting up again and will charge for only about a minute or two and stops saying the charging is complete or done. I will need to bring the vehicle and charging cable back in next week to determine what is causing this.
11/28/2024
Kent P. VERIFIED CUSTOMER
Rick is always courteous and professional.
11/28/2024
John B. VERIFIED CUSTOMER
Estimated wait time was 2 hours or less for a software update recall. I choose to wait in the lobby. At 2 and one half hours the entire staff was having a group lunch in the sales lobby. No body was working on my car. I received my car after 3 hours. Next time, I will take a loaner or rental car.
11/28/2024
Patrick H. VERIFIED CUSTOMER
Will be glad to cooperate
11/28/2024
Kathy N. VERIFIED CUSTOMER
I wish he would have said something about the surcharge when paying with a credit card. This is the second time no one has mentioned it-I know you have merged with San Juan Capistrano and are very busy because of that-last time I had service with you-someone’s key was left in my car-a real hassle to get it returned to you-Stephanie assured me they would make a note on my file for a free oil change-I mentioned when I was in yesterday there was no note on my account. One of the service persons gave me their business card with a hand written note that says good for 1 free oil change-I’m not confident that it will be accepted when I try to use it-not sure why it can’t just be noted on my service record.
11/28/2024
Vipin K. VERIFIED CUSTOMER
Very professional.job
11/28/2024
Alisha R. VERIFIED CUSTOMER
Friendly,helpful and efficient
11/28/2024
Reyhaneh M. VERIFIED CUSTOMER
Excellent service, I can’t say enough good things about Keith the manager at Nissan in Irvine. He gets the job done. Thank you for amazing service! ??????????