My first visit to Nissan Irvine, Richard made me feel welcome as a transfer customer from Nissan San Juan Capistrano. Thank you Richard for being so helpful.
10/26/2024
Todd R. VERIFIED CUSTOMER
Rick is an excellent communicator. From inquiry (about the recall on my part) to scheduling, to vehicle intake, to recall service, to delivery of repaired vehicle, Rick kept me informed and updated throughout. Not robotic but listening attentively and truly caring to the customer. His authenticity and even tempered process could be modeled for use throughout the dealership. Thanks for asking.
10/25/2024
Kathryn E. VERIFIED CUSTOMER
Exceptional service as always.
10/25/2024
Valerie J. VERIFIED CUSTOMER
Fantastic job!
10/25/2024
Jarvis J. VERIFIED CUSTOMER
Thank you, Juan, for a trouble-free experience!
10/24/2024
Reynaldo B. VERIFIED CUSTOMER
Thank You for the good service which you have given to me . Job well done.
10/24/2024
Goly M. VERIFIED CUSTOMER
Amed Aguilar did a great job explaining the situation and taking care of my car, I wasn’t sure what was wrong and he kept updating me on the process. I’m very grateful for his support.
10/23/2024
Terry B. VERIFIED CUSTOMER
Well done
10/23/2024
Amanda W. VERIFIED CUSTOMER
Juan was great and not only professional and extremely courteous, but friendly. We talked about music and he motivated me to listen to more punk rock (specifically Misfits. I will pick up the Ramones next) so thank you so much, Juan!! Also, his coworker with the sleeve tattoos that sits next to him was pleasant as well.
10/21/2024
Judith O. VERIFIED CUSTOMER
Juan is very professional and kept me updated with all the details of the services being performed.
10/21/2024
Rainier V. VERIFIED CUSTOMER
Richard was wonderful
10/21/2024
Trang L. VERIFIED CUSTOMER
America's very helpful and courteous.
Thank you.
10/21/2024
Christopher W. VERIFIED CUSTOMER
Juan was very helpful and professional. He provided timely updates and accommodated me to the fullest. 10/10.
10/21/2024
Tao Z. VERIFIED CUSTOMER
I like Richard’s support and your technicians’ service. I like to come to your place more often. Thank you.
10/20/2024
Eva C. VERIFIED CUSTOMER
Muy satisfechos Gracias Nissan of Irvine Gracias Juan por bien atendernos
10/20/2024
Mandy C. VERIFIED CUSTOMER
Good customer service
10/20/2024
Deborah M. VERIFIED CUSTOMER
Juan was fantastic
10/19/2024
Michael C. VERIFIED CUSTOMER
Rick was an excellent service advisor. He was knowledgeable, a good communicator, and very professional. I will be back for service in the future.
10/19/2024
Marv T. VERIFIED CUSTOMER
Surveys are welcome , perhaps it will lead to a future discount on service work.
10/19/2024
George T. VERIFIED CUSTOMER
Everything was good after parts needed were received! Rick has been great! Thanks