Richard was great. He was very helpful. My issue with the service I was provided is that I was told at the maximum I would be waiting two hours for my service appointment to be done. I got an oil change. It took four hours for my service to be completed. With no updates on what was taking so long. This then made me late to work. Like I said Richard was great. But the amount of time it took to complete an oil change was ridiculous.
8/23/2024
Susan N. VERIFIED CUSTOMER
Always does a professional job for me. Appreciate him so much. He explains things and help be prioritize too.
8/22/2024
Alireza S. VERIFIED CUSTOMER
Thanks again for your support ????
8/22/2024
Delynn F. VERIFIED CUSTOMER
Great service
8/22/2024
Cindy R. VERIFIED CUSTOMER
As always, I was completely satisfied. Mr. Rick did a wonderful job and kept me informed the entire time. Thanks to all at this dealership.
8/22/2024
ROSIE M. VERIFIED CUSTOMER
Very polite and attentive.
8/22/2024
Henry S. VERIFIED CUSTOMER
Mark is awesome
8/22/2024
Nagwa M. VERIFIED CUSTOMER
Thank you for changing my brake pads.
8/22/2024
Juan O. VERIFIED CUSTOMER
Amed took care me and really polite and nice and explains everything what’s wrong with the car
8/21/2024
Kevin B. VERIFIED CUSTOMER
Thanks for the help.
8/21/2024
Martin F. VERIFIED CUSTOMER
happy to express my satisfaction- extremely timely and effective service
8/21/2024
Karen H. VERIFIED CUSTOMER
All services were excellent today!!
8/21/2024
Kimu M. VERIFIED CUSTOMER
Dealer and dealer staff were all very professional, helpful and knowledgeable. Thank you Nissan of Irvine!
8/20/2024
Scott K. VERIFIED CUSTOMER
Excellent service.
8/20/2024
Arturo M. VERIFIED CUSTOMER
Mark is a great guy! He is always helpful and very knowledgeable. I appreciate his assistance. Thank you.
8/19/2024
Mehri J. VERIFIED CUSTOMER
It is always a great experience to bring my car for service in Nissan Irvine. They provide a very professional and reliable service in a most friendly and welcoming environment.
Thank you for your support
8/19/2024
Amanda Y. VERIFIED CUSTOMER
Mark was great, very nice and professional.
8/19/2024
Francesco C. VERIFIED CUSTOMER
Juan was great! Perfect service.
8/19/2024
Irina E. VERIFIED CUSTOMER
Staff was amazing, very professional and polite.
But waiting time was horrible. 2 hours!!!! for oil change ONLY!!! I’m not sure I’ll do that again.