Mark was professional and personable. They offered a ride and made sure the car was cleaned before returning. He also offered a referral for body work from a dealership approved body shop. No problems.
7/14/2024
Ana D. VERIFIED CUSTOMER
Juan was super helpful and thoroughly explained my car issues to me where I was able to understand. I’ve been going to the Nissan Irvine dealer for years. I actually stopped taking my car even for the routine oil changes because the service was cold, and I hated having to run thru traffic to those small “offices”. I’m so glad they moved the service advisors back to the main building. This was the first time, I received such personalized attention! Will definitely be working with Juan for any future needs.
7/14/2024
Kevin D. VERIFIED CUSTOMER
Great job
7/14/2024
Preston K. VERIFIED CUSTOMER
On top of things as always and was absolutely available to answer my questions. As always very professional and took great care of my needs
7/14/2024
Freshteh S. VERIFIED CUSTOMER
mark Nutter is a very caring person, his customer service is excellent, his service that provide us is very professional. Very knowledgeable person in the area of his job. I am completely satisfied because of his excellent service, and very happy to select Nissan company for my primary vehicle. 100 % satisfied.
7/13/2024
Dat M. VERIFIED CUSTOMER
I already sent a feedback Thank you
7/13/2024
Michael C. VERIFIED CUSTOMER
Amed is GREAT! Helpful, informative, and vary professional. You can't find a better advisor.
7/13/2024
Michelle N. VERIFIED CUSTOMER
I've consistently had Juan as my service advisor and he has always been very helpful and resourceful. I appreciate his continued assistance and his recommendations.
7/12/2024
Michael M. VERIFIED CUSTOMER
Mark is the Best!! We are totally satisfied with the services we receive.
7/12/2024
Carol P. VERIFIED CUSTOMER
I will never buy another Nissan, as they don't stand behind their vehicles. This has been a nightmare experience. Owned the car less than 2 months, shifter goes out, blamed me for spilling water in it, called a liar repeatedly. Tried to charge $2000 for a repair on a certified used vehicle with less than 10k miles on it. Mr. Willison created fantastical stories about how it occurred. (no evidence any of it was true). Shameful behavior. Will never let friend or family EVER buy a Nissan. This is no way to run a business. Shame! Shame! Shame!
7/12/2024
Gabriel G. VERIFIED CUSTOMER
Good thanks
7/11/2024
Susan D. VERIFIED CUSTOMER
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7/10/2024
Rose H. VERIFIED CUSTOMER
I am very thankful Nissan of Irvine has the best staff members taking quality care of their customers !
Thank you Juan and Rick the best service techs whom I trust for my maintenance needs!
7/10/2024
Cesar Y. VERIFIED CUSTOMER
Amed the best service advisor from Nissan irvine
7/10/2024
Robert W. VERIFIED CUSTOMER
Richard was very accommodating.
7/10/2024
Larry B. VERIFIED CUSTOMER
I was told that my repair would take an hour and a half which ended up to be two and a half hours
There was scuff marks on the driver's door step and the front bumper had grease on there from the mechanic's hands. The adviser did not
apologize for the Problems. The adviser told me he was going to elect a mechanic.No that I was waiting what she did not do. I rate my experience 3 Out of 10..
6/20/2024
Amer M. VERIFIED CUSTOMER
Mark on the spot rememberd me and the car since the car was up north in the hills of Fresno. Where’s my mother in law lives.
Mark did what I need in a smolders way and professionals.
Thanks for the smooth services.
6/20/2024
Gaylene M. VERIFIED CUSTOMER
Juan kept me posted of the progress on my repairs and worked with me to get the best price for my repairs. I will continue to be a loyal Nissan customer as long as this kind of excellent service continues.