Mark is very knowledgeable and professional. He was very attentive to my questions regarding the service my car needed. Made the process very easy. He is one of your best workers.
5/30/2018
RODICA B. VERIFIED CUSTOMER
Very Satisfied with the service provided.
5/30/2018
Jeff L. VERIFIED CUSTOMER
Mr. Pena exceeded my expectation for the customer service he provided me. Thank you.
5/30/2018
VIRGIE P. VERIFIED CUSTOMER
Car was wet inside the side of the doors. And the running boards
I requested specifically to vacuum my car but was not.
Angel was nice and polite, service was good
Except the above mentioned.
5/29/2018
Shabanali S. VERIFIED CUSTOMER
Excellent service
5/29/2018
Jose A. VERIFIED CUSTOMER
Hi I was satisfied with customer service from the moment I pulled up, up to the moment I left. I had my car serviced here for the first time since I recently moved here from Riverside. Everything with my car was fine up until I got on the freeway my steering wheel & pretty much my entire car shakes horribly when I go anything faster than 60MPH my car did not have this issue before prior to taking it in for an oil change and tire rotation on Saturday May 26.
5/28/2018
Victor A. VERIFIED CUSTOMER
????
5/27/2018
Arash S. VERIFIED CUSTOMER
I was told that I would be charged $130 for diagnosing the technical issue with the air conditioning system of my car. After diagnostic inspection, Fernando told me that fixing the issue would cost me $1900! So, obviously I asked not to do that, but I was still charged $120! I understand that diagnosis takes time and effort by a technician, however, $120 is too much. The way I see it, I paid $120 but, my car is still has the exact same problem it had before I take it to the Nissan service shop, and that is not fair. I am asking for a refund of at least $80. Only then do I see it to be treated fairly by Nissan group.
Thank you in advance for your time and support.
Regards,
Arash S
5/27/2018
Cookie J. VERIFIED CUSTOMER
Fernando was very helpful and communicated the status of our vehicle throughout the day. Thank you very much.
5/27/2018
Reza A. VERIFIED CUSTOMER
They did a great job
5/26/2018
Paul Y. VERIFIED CUSTOMER
Mark’s service was quick and professional. He was polite and very very knowledgeable. I couldn’t be happier with my service at Irvine Nissan, and it was all thanks to Mark.
5/26/2018
Steven A. VERIFIED CUSTOMER
Mr Nutter offered 5 star service that I was not expecting. Honestly I was very impressed with the level of service that was provided and it was well above what I’m used to experiencing with dealerships. Thank you
5/26/2018
Marcela G. VERIFIED CUSTOMER
Mark provided great help and service. Very satisfied!
5/25/2018
Tracy N. VERIFIED CUSTOMER
Excellent service was provided.
5/25/2018
Linda A. VERIFIED CUSTOMER
Victor Guerrero and Candace/Candy behind the counter where I paid my bill was wonderful. They both were very kind, looked me in the eyes while speaking to me and shaking my hand as I leave. They both had great attitudes and personality. Enjoyed my time.
5/25/2018
Sandra E. VERIFIED CUSTOMER
Mark did a great job. He explained the service details and my Murano was completed on time as promised.