My first time with service and was very pleasantly surprised
by the customer service. Will be happy to return.
10/19/2017
JESSICA M. VERIFIED CUSTOMER
I was unimpressed with the effort to return my calls. I am a student, so I missed some of the early calls because I was in class but after I left 4 voicemails total with multiple service representatives and hours passed, I was forced to call Nissan of Irvine itself in order to reach someone. While I now understand there were technological difficulties, I would have appreciated someone trying to reach out after hours had gone by or some kind of effort to right the mistake.
10/18/2017
Juanita L. VERIFIED CUSTOMER
Excellent service
10/18/2017
Jessica L. VERIFIED CUSTOMER
Mr. Pena was very kind and helpful and everything was done in a timely manner! Appreciate the great service!
10/18/2017
Michael N. VERIFIED CUSTOMER
Mark was the best. Friendly and very courteous and helpful.
10/17/2017
Danesh S. VERIFIED CUSTOMER
Good
10/15/2017
JONATHAN G. VERIFIED CUSTOMER
Fernando has always been polite and efficient delivering great customer service at all times.
10/15/2017
LOURIVAL L. VERIFIED CUSTOMER
I like to have a sticker with my next oil change mileage and at this time Nissan forgot the sticker on my dashboard.
10/15/2017
PAYMAN K. VERIFIED CUSTOMER
Mark was very professional
10/15/2017
CHARLOTTE S. VERIFIED CUSTOMER
I don't mostly with Fernando and he was extremely helpful and knowledgeable and really made everything pictures really easy and very positive.
10/15/2017
Dennis F. VERIFIED CUSTOMER
I always get the best service in the world from Angel and Nora service department. He is one of the reasons I keep coming back.
I always get the best service in the world from Angel and Nora service department. He is one of the reasons I keep coming back.
Dennis F
10/14/2017
Hui C. VERIFIED CUSTOMER
Fernando is a great help with my car issue and loaner car from Enterprise.
Thank you!! ????
10/14/2017
Miguel G. VERIFIED CUSTOMER
Mark was great! Always kept me updated and even came in on his day off to check on my vehicle and update me. I have never had a car service done that cared this much. Will definitely come here again to service my car as long as Mark is there
10/14/2017
Patricia A. VERIFIED CUSTOMER
Super friendly. Thank you. Great job
10/14/2017
Nancy F. VERIFIED CUSTOMER
Bert friendly and professional
10/14/2017
Adam L. VERIFIED CUSTOMER
Good communication over phone and text
10/13/2017
Miguel R. VERIFIED CUSTOMER
Excellent customer service, was kept well informed on status of repairs and details of the work performed. First time customer, great experience. Great job thank you.
10/13/2017
James C. VERIFIED CUSTOMER
No complaints the car was done when he said it would be done.
10/13/2017
Tracy J. VERIFIED CUSTOMER
Mark is professional, personable and a pleasure to work with.
10/12/2017
SUSAN S. VERIFIED CUSTOMER
He was excellent in understanding the issue and followed through with all the concerns..and facilitated the shuttle which was very important to me.