Mark provided top quality service and exhibited high quality professionalism. Highly recommend.
3/18/2024
Steven K. VERIFIED CUSTOMER
Great job like always definitely appreciate everything thanks again to the nissan team and Mark Nutter for the first class service ????
3/18/2024
Sidney P. VERIFIED CUSTOMER
His customer service is far and beyond my expectations.
3/18/2024
Brian R. VERIFIED CUSTOMER
Juan is friendly, competent and trustworthy. What I tell you on every survey you send me.
3/18/2024
David Z. VERIFIED CUSTOMER
Everything I wanted done was taken care of at a fair price. My only comment is when I called to bring my truck in, I was told I needed to make an appointment for the following day at 9:40a. I did, and showed up 5 minutes early and was processed in quickly and efficiently (this was for an oil change, tire rotation, and vehicle inspection). I don't know how long this should take, but my truck wasn't ready for 2 hours and 20 minutes (and even then they misplaced my key, delaying me further). This was no big deal because I had nothing pressing and brought a newspaper with me. I was happy with everything except the time it took. Your team was friendly and personable and apologized for the delay. Perhaps in the future your people could explain up front how long these tasks typically require. By making an appointment, I thought I would go ahead of any walking. If the others all had appointments as well, then I think you service department was overbooked or understaffed.
3/18/2024
Stacy G. VERIFIED CUSTOMER
I have no additional comments, thank you
3/16/2024
Amanda M. VERIFIED CUSTOMER
Rick goes above and beyond! He has fantastic people skills and communicates effectively. I am so grateful for him. He actually sold me my Nissan Rogue - and a large part of the purchase due to his kindness and thorough knowledge.
Thank you, Rick, for a great experience as always! ???????? ????
3/16/2024
Kevin H. VERIFIED CUSTOMER
Mark is great, as is his whole service team. Thanks Nissan of Irvine for always taking care of my truck!
3/16/2024
Mohammadreza H. VERIFIED CUSTOMER
Provided services on time , perfect report , thank you Nissan
3/16/2024
Joghee Q. VERIFIED CUSTOMER
Mark was very accommodating and answered all my questions.
3/16/2024
Arnida B. VERIFIED CUSTOMER
Since acquiring my car, this has become my preferred destination for maintenance, with Mark Nutter consistently providing assistance.
3/14/2024
Jeannette T. VERIFIED CUSTOMER
Rick was thorough, & kept me updated. He was a pleasure to work with.
3/14/2024
Dennis J. VERIFIED CUSTOMER
Mark has been my service representative for years. He always does an excellent job.
3/14/2024
Michael L. VERIFIED CUSTOMER
Mark was amazing. I was so appreciative of his professionalism that the result will be my continued patronage with your NISSAN shop from now on. Thanks to Mark Nutter, you have a customer for life!
3/14/2024
Kalman D. VERIFIED CUSTOMER
Juan always provides excellent customer service by keeping me informed. He is a pleasure to interface with and his communication skills are excellent. Nissan should be proud to him on your team
3/14/2024
Touch C. VERIFIED CUSTOMER
This is the second time Amed have helped me out. He took his time to explain to me of all the questions and concerns that I had. Fernando the manager of service department also went above and beyond to assist me with rental. Not 30 minutes past his time to go home, but an hour and 30 minutes after. WOW!!! What awesome team. I will highly recommend Irvine of Nissan for both service and sales department. I have put in a review in Yelp also how happy I am with you folks. Keep up the great work and costumer service. Thank you Thank you
3/14/2024
Alfredo R. VERIFIED CUSTOMER
excellent experience good stagff abd do friendly especially Mark Nutter Eell Done guys!!! Thank you!!