As always. Mark takes great care of me. Keeps me up to date on all work and gives me accurate times for work to be cmpleted. He hears my issues and relays them accordingly. I never have a bad time when mark takes care of my needs. I always hope. He’s my guy because he knows my truck history and knows how to address my concerns
3/12/2024
Bruce D. VERIFIED CUSTOMER
I was there in November for an oil change and the advisor used a cynthetic oil without asking me. I wrote you back, and got a text from the advisor saying that was his mistake and next time I will not be charged for an oil change. Yesterday Mark could not find and reference to the free oil change and I was charged for it.
Other than that, Mark took good care of me yesterday.
Regards
Bruce
3/12/2024
Jimmy S. VERIFIED CUSTOMER
Vehicle was fixed exactly when I needed it with short notice amazing help from Juan Alvarado making this happen
3/11/2024
Rita L. VERIFIED CUSTOMER
I continue going to Nissan of Irvine, because of the high quality service I receive from Mark Nutter. No waiting. Mark efficiency, trustworthiness makes me feel my SUV is in good hands.
3/11/2024
Teresa L. VERIFIED CUSTOMER
Ames was professional, friendly and efficient.
I approached his service level.
3/11/2024
John B. VERIFIED CUSTOMER
Mark was helpful and service was quick. Thank you.
3/11/2024
Shabanali S. VERIFIED CUSTOMER
as always excellent service and Amed was very professional
3/11/2024
Super Care. VERIFIED CUSTOMER
Ahmed and the team are great !!! Thank you for your excellent service and work.
3/10/2024
Hung T. VERIFIED CUSTOMER
Oh Juan Alvarado do very good job on time good service
3/10/2024
Norman R. VERIFIED CUSTOMER
Mark is a great service advisor
3/8/2024
Haresh D. VERIFIED CUSTOMER
Can is not washed. You can check in camera. I did not have time to wait more. I am happy with Mark. He explain everything for service and explain all the estimates. Only thing is car is not washed.
3/8/2024
Ashutosh T. VERIFIED CUSTOMER
Amed was helpful in getting the service done. Thanks.
3/8/2024
Andy P. VERIFIED CUSTOMER
Mark has always been friendly, helpful and professional. I feel comfortable trusting Mark’s advice with my Nissan. I bought my second Nissan from your dealership due partly of Mark, knowing that I can relying on Mark to take care of my Nissan when I bring it for service. Thank you Mark!
3/8/2024
Carol P. VERIFIED CUSTOMER
Richard was lovely, polite and thorough. I felt confident the vehicle is in great shape. Unfortunately, the tire that a little low was not filled and getting checked out after service was slow. Seemed like communication between the service desk and the guys in the back was not working very well. All in all, I’d give it a 7.5/10.
3/7/2024
Craig O. VERIFIED CUSTOMER
I continue to be completely satisfied with the excellent service that received from Nissan of Irvine and Mark Nutter. It has been it’s been seven years since buying it there, and have had all my maintenance needs done there.
CraigO’
3/6/2024
Dan C. VERIFIED CUSTOMER
Really appreciated how clearly Juan communicated to me what needed to be done. And his clear summary of the work that was done when I picked the car up was appreciated as well.
3/6/2024
Claudia A. VERIFIED CUSTOMER
Excelente servicio sobre todo del mecánico José Gutiérrez
3/6/2024
Porfirio F. VERIFIED CUSTOMER
Great job
3/6/2024
Gerardo O. VERIFIED CUSTOMER
He very helpful, thank you.
3/4/2024
Steve S. VERIFIED CUSTOMER
Thank you, Marc, for taking such good care of us and our vehicle.