Customer service execution was unsatisfactory and timelines of events was poor for a basic oil change.
2/1/2025
Craig O. VERIFIED CUSTOMER
Have been going to Nissan of Irvine for the maintenance of my 2017 Frontier since I bought it there. Always basically have had the same service associate for the whole time. He has recently retired and Juan Alvarado was new to me. The service he offered was seamless and I am totally satisfied with the way I was treated. All my experiences at the dealership has been positive.
2/1/2025
Herman A. VERIFIED CUSTOMER
Fernando muchas gracias por tu excelente trabajo
2/1/2025
Amilbia G. VERIFIED CUSTOMER
Juan Alvarado is very kind, he was very helpful, he paid good attention to our comments, all the job was done to our satisfaction. Thank you Juan!
1/31/2025
Lourdes O. VERIFIED CUSTOMER
Good job very nice guy he is a good working
1/31/2025
Mike J. VERIFIED CUSTOMER
It was a pleasure working with him. He made everything clear and was extremely helpful and understood prior problems. And made sure everything was done right.
1/31/2025
Michael C. VERIFIED CUSTOMER
Thought he did a good job
1/31/2025
Bruce C. VERIFIED CUSTOMER
Alvarado very professional, knowledgeable,pleasant
1/30/2025
Thomas F. VERIFIED CUSTOMER
Juan was great and was helpful and kept me informed on the status of my car.
1/30/2025
John T. VERIFIED CUSTOMER
Very satisfied with the service will be a returning customer
1/30/2025
Javier G. VERIFIED CUSTOMER
The people were very friendly, the service was good
1/30/2025
Cyrus P. VERIFIED CUSTOMER
Mr. Alvarado is an excellent employee and individual. He replaced my tire with the least cost to me and was fast, knowledgeable, and efficient in handling my car.
1/29/2025
Guadalupe H. VERIFIED CUSTOMER
Thank you
1/29/2025
Denise M. VERIFIED CUSTOMER
Amed was very friendly and confirmed everything I needed done. My feedback is having to pay $9 extra for using my credit card vs. my debt. It has nothing to do with Amed, however I just wanted bring it up. I don't think that's right. I never recieve discount coupons in mail from Nissan to save $ on service. I may need to look around for deals in other places. Keep up the good service Amed.
1/29/2025
Rob G. VERIFIED CUSTOMER
While Mark Nutter will be missed, we are happy Richard is our new service writer. Until next time! Dian and Rob G
1/28/2025
Tricia B. VERIFIED CUSTOMER
Very professional and informative
1/28/2025
Darlene P. VERIFIED CUSTOMER
Juan is awesome
1/27/2025
Alisha R. VERIFIED CUSTOMER
Very efficient professional service. Was very happy and satisfied
1/27/2025
Sathyadevi V. VERIFIED CUSTOMER
Rick was great in assisting us with our service appointment. Very friendly service
1/27/2025
Allyson R. VERIFIED CUSTOMER
I asked for my car to be charged after the service was done, and even said that I’d come hours later to pick it up as a ‘late pick up’ and my car was just left parked outside of service at 4pm closing time without even an effort to charge it.