Mark Nutter is an exceptional member of your team. I am very happy with the excellent service he always provides. Thank you.
10/29/2023
Usulina G. VERIFIED CUSTOMER
It was very nice that he let me know what was going on with my vehicle while ago was waiting for it to be done. Excellent customer service.
10/29/2023
Melinda M. VERIFIED CUSTOMER
Misleading representation of service for my daughter’s car from start (scheduling)through processing (drop off/ follow up/ quote/ 2nd/ 3rd follow up + pick up). Mark continued to change car needs and what he explained to myself and ex husband. In addition, he insulted the car, which was a gift to my daughter from her grandfather from the East coast and boasted about leaving his wife and children + grandchildren in their family home. The manager had no explanation for what happened or over charge on bill and misquote by Mark. The only act of professionalism was by the manager to hand over my car key if I agreed to pay the $225 for testing. I have been a loyal Infiniti brand customer/owner, which I shared with your manger, as well as a Nissan owner many years ago, and nothing even close to this has ever happened. You should be embarrassed to represent your brand. I will not return nor refer anyone to your place of business.
10/29/2023
Kristin R. VERIFIED CUSTOMER
Mark gave us first class service. He knows his job very well. He was kind and very professional. Has is a great asset at Nissan. We will be coming back for our next repair because of Mark!!
10/29/2023
George T. VERIFIED CUSTOMER
Everything has been great so far!
10/28/2023
Dennis J. VERIFIED CUSTOMER
Mark has serviced vehicle many times. Always does an excellent job.
10/28/2023
Maryken P. VERIFIED CUSTOMER
Rick has always been helpful, friendly and makes me feel well taken care of.
10/28/2023
Makana H. VERIFIED CUSTOMER
Mark is professional, and treats me and my car with care every time.
Thank you for your awesome work!
10/27/2023
Donna W. VERIFIED CUSTOMER
Thanks
10/27/2023
Nancy W. VERIFIED CUSTOMER
I appreciated that Juan went out of his way to get me a rental Rogue so I’d feel comfortable in the car.
10/27/2023
Richard B. VERIFIED CUSTOMER
Mark was great
10/27/2023
Ralph Q. VERIFIED CUSTOMER
Mr. Nutter is always polite and professional.
He explains everything in detail and answers my questions completely.
He is an excellent ambassador for your company.
10/27/2023
Antonio O. VERIFIED CUSTOMER
Everything is exelent Mr Mark take care execent
Thank you
10/26/2023
Pablo M. VERIFIED CUSTOMER
Always receive excellent customer service when dealing wit Juan Alvarado, service advisor. He’s courteous, thorough and provides good communication during the service process!!
10/26/2023
Janice G. VERIFIED CUSTOMER
Mark Nutter was informative, friendly and patient.
10/25/2023
Ellen C. VERIFIED CUSTOMER
Always satisfied with the service at Nissan of Irvine
10/24/2023
Sandra G. VERIFIED CUSTOMER
He did a great job with everything
10/24/2023
Nostratolla L. VERIFIED CUSTOMER
Outstanding Service !
Thank you Mark and the team at Nissan Irvine
10/24/2023
Phil L. VERIFIED CUSTOMER
As always, excellent customer service and outstanding work accomplished!