Once again I am overwhelmed by the service that I received from Nissan of Irvine especially Juan Alvarado . I had received a email with an amazing deal on an oil service $39.99 , that was the first surprise. My appointment was set for a Saturday a very busy day at any dealership, I was told it would be a couple of hours . I was not expecting that , but Juan offered me a ride , wow ! That was the second surprise. I was able to make good use of those few hours without any set backs. The best part of this is the closing, I was picked up promptly and when I returned back to the dealership my truck was washed and ready out front . Juan completed my paperwork , I payed and down the road I went .
Thank you Nissan of Irvine , along with Juan Alvarado , no one likes to spend time at a dealership especially on a weekend,but you guys make it a true pleasure .
1/13/2025
Juliette L. VERIFIED CUSTOMER
Juan Alvarado was very helpful, making sure all my questions were answered and my car was promptly taken care of and made readily avail me for me to pick up the same day.
1/13/2025
Khashayar S. VERIFIED CUSTOMER
You didn’t give me a loaner or ride to home.
The error is still on my mobile app.
1/13/2025
Issa M. VERIFIED CUSTOMER
Juan is nice
1/12/2025
Dora E. VERIFIED CUSTOMER
Great service. Prompt and courteous.
1/12/2025
Lina C. VERIFIED CUSTOMER
??????????Gracias
1/11/2025
Soon J. VERIFIED CUSTOMER
Thank you for delivering great services :)
1/10/2025
Sonya Z. VERIFIED CUSTOMER
I am very satisfied with the service, scheduling is flexible, everyone is very polite and professional.
1/10/2025
Elaine S. VERIFIED CUSTOMER
Service was courteous and complete.
1/9/2025
Antonio P. VERIFIED CUSTOMER
Amed is one of the most well done job persons you have. Over all he should get a raise hard working person you wont have one like him
1/9/2025
Johannes V. VERIFIED CUSTOMER
No comments
1/9/2025
James D. VERIFIED CUSTOMER
Juan was great!
????
1/9/2025
Venkateswara S. VERIFIED CUSTOMER
Richard Wilson did an excellent job handling my service request.
1/9/2025
Masooma N. VERIFIED CUSTOMER
I would like to thank you for having such a knowledgeable, courteous, and respectful employee taking care of your customers. What a great guy. I appreciate him and thank him for his help.
1/8/2025
Allison S. VERIFIED CUSTOMER
Extremely happy with the service, honestly best dealership experience I have had in years thank you!
1/8/2025
Vanessa G. VERIFIED CUSTOMER
Thank you Juan for great customer service the whole way through!
1/6/2025
Dov G. VERIFIED CUSTOMER
Mead was focused on providing best experience
1/6/2025
Gustavo M. VERIFIED CUSTOMER
Richard Willison made my hectic day much easier. From the beginning he was courteous and gave me a clear estimated time of completion. Every 45 minutes or so he would provide me updates…I truly appreciated his efforts in light of the fact that he had lots of other clients. Thank you so much Richard for helping me.
Gustavo M
1/6/2025
Robert M. VERIFIED CUSTOMER
Staff was very friendly
1/5/2025
Michelle S. VERIFIED CUSTOMER
Juan is always the best! He’s basically a friend by now! He exceeded my expectations and has A+ customer service. Thank you Nissan for having such a great representative!