For only an oil change and to balance the tires it took way to long. When looking into the garage you could see a lot of standing around and horse play. I have been getting my service done there for the last 6 1/2 years and it was always done in a timely manner except for this time and it will probably be the last time I will have my service done there.
11/22/2017
Judith J. VERIFIED CUSTOMER
Friendly and helpful
11/22/2017
Ronald D. VERIFIED CUSTOMER
Excellent service
11/22/2017
Micheal T. VERIFIED CUSTOMER
Awesome!
11/22/2017
Ronald D. VERIFIED CUSTOMER
Excellent service
11/22/2017
Jesus R. VERIFIED CUSTOMER
Great Place and People to get my car needs satisfied... Love Gary Crossley Ford....
11/22/2017
Jacquelyn W. VERIFIED CUSTOMER
Excellent service always!!!
11/22/2017
Howard L. VERIFIED CUSTOMER
Cassandra took care of everything and is an asset to Gary Crossley Ford
11/22/2017
Ann W. VERIFIED CUSTOMER
I appreciated how everyone kept me informed about any issues that my car had. Valerie was very professional. Very nice.
11/22/2017
Kerry G. VERIFIED CUSTOMER
Great job getting me in and out.
11/21/2017
Lillie J. VERIFIED CUSTOMER
If sart in the morning you get a thumb up
11/21/2017
Janet S. VERIFIED CUSTOMER
Appreciate thorough ness of job by technicians and counter personnel I can trust all personnel in keeping me informed status of vehicle
11/21/2017
Derrick T. VERIFIED CUSTOMER
Valorie was very professional and polite my appt was at three and I was out the door by three forty five
11/21/2017
Nyla D. VERIFIED CUSTOMER
Joe did a fantastic job!!! I had to bring it in unexpectedly for service and I was worried that I couldn’t make it to work, Joe reassured me that they would take care of the care and get me a loaner! No questions asked!! Will come back to Crossley in the future even though another dealership is closer!!
11/19/2017
Chris J. VERIFIED CUSTOMER
Very helpful, friendly and courteous
11/19/2017
Merleen L. VERIFIED CUSTOMER
I was shocked to find out that the rewards were no longer available for oil changes. This makes no sense for those of us who owns new vehicles, this makes no sense. I deeply regret ever buying a ford vechice. This was my 3rd Ford and my last. This company is is dishonest. Please stop calling me about late payments.
11/19/2017
Melody B. VERIFIED CUSTOMER
Great job, guys. Thanks
11/19/2017
Leo W. VERIFIED CUSTOMER
They were polite and had it done in a timely manner
11/18/2017
Donna L. VERIFIED CUSTOMER
Always a pleasure!
11/18/2017
Kristi M. VERIFIED CUSTOMER
Always pleased with the service I receive at Crossley Ford. Always professional and courteous.