The service I received was exemplary, but they detected a problem with my brakes but couldn't get the work done until next week even though I said I was willing to wait.
11/10/2017
Jayme M. VERIFIED CUSTOMER
Thank you for the shuttle service so that I didn't have to wait for my car to be finished since my son wasn't feeling well.
11/9/2017
Jacob A. VERIFIED CUSTOMER
After receiving the call that my truck was done, I received another from a sales person who had gone and checked out my truck(without permission) and wanted to buy it back. I find this out of line. I know the value of my truck and if I was considering something then I would call on my own.
The service itself was perfect and completed faster than I assumed it would be.
11/9/2017
Jackalyn O. VERIFIED CUSTOMER
Respect that we are night shift workers and wait and call in afternoon. We was woke up by text message and phone calls. The service was wonderful and Travis did a great job. I appreciate his concerns on my aliment. It was more than your service department did. I had them replace 2 wheel bearing on the front. I called and asked if they did a aliment after repair and they said they didn't have to.
11/8/2017
Cori M. VERIFIED CUSTOMER
When Ford wouldn't allow them to repair my tire, he put my spare on for me. I can't afford a new tire right now.
11/8/2017
Timothy H. VERIFIED CUSTOMER
Thanks for the great service
Truck Looks good
11/7/2017
Rhonda P. VERIFIED CUSTOMER
Very kind, efficient.
11/7/2017
Barry M. VERIFIED CUSTOMER
Very prompt in calling that my vehicle was ready as soon as it was done. Also went through what maintenance was done and asked if I had any questions.
11/6/2017
Janet M. VERIFIED CUSTOMER
Very timely in service and check in/out. Apparently you've stopped the program that loans cars and you no longer wash a vehicle for customers? That was disappointing and will be considered with my next purchase.
11/5/2017
Paul H. VERIFIED CUSTOMER
Second survey. ..
11/5/2017
Paul H. VERIFIED CUSTOMER
Called on Tuesday made appt. For Saturday first appt. Brought truck in on Friday night so you would have it was not started till 9 picked up at 10:15 yhought it would be ready by 9.. dropped off second vehicle. .. service was good. Staff were polite
11/5/2017
Andrew J. VERIFIED CUSTOMER
Overall satisfaction was 9/10. A point was missed due to the tire valve cap not being replaced to green from black, when reinflated with Nitrogen.
11/5/2017
Tyler W. VERIFIED CUSTOMER
Always awesome service with Kyle
11/5/2017
Larry P. VERIFIED CUSTOMER
Work done great
11/5/2017
Wayne E. VERIFIED CUSTOMER
Good as usual.
11/4/2017
Phillip L. VERIFIED CUSTOMER
Kyle has always been genuine and honest with us, never trying to get us to authorize additional work if we really didn't need it, for that we always valued his opinions and always dealt with him when we did have to go in for service on our vehicles. You are losing an extremely honest and trustworthy employee, it's a shame Gary Crossley couldn't see that. We will follow him in some of our dealing concerning our vehicles.
11/4/2017
Alva M. VERIFIED CUSTOMER
Great, timely Service
11/4/2017
Todd H. VERIFIED CUSTOMER
Yea
11/4/2017
Stephen S. VERIFIED CUSTOMER
Travis was friendly, professional, knowledgeable and the work was completed earlier than he stated. He did a great job!
11/4/2017
Richard J. VERIFIED CUSTOMER
Best experience I have ever had in buying a vehicle.