Mathew did an excellent job very straight forward and honest about the abilities of the shop and staff. I really did appreciate his honesty. It helped me make my decision to only get my oil changed and not get my tires rotated for fear of having the wheels on my $83,000.00 F350 Platinum DRW. I experienced that in the past at that dealership. I will continue getting oil changes and vehicle purchases from Crossley, just not confident in the dealerships ability to service that size of truck. Folks like Mathew, is why I will continue to go to Crossley.
12/12/2018
Dennis C. VERIFIED CUSTOMER
Very happy with everything
12/12/2018
Richard S. VERIFIED CUSTOMER
He told me exactly what I needed to have done right now and what could probably wait. I very much appreciate the honesty. Everything was completed in the time frame he gave me.
12/11/2018
Alan K. VERIFIED CUSTOMER
Excellent service. Very cordial.
12/11/2018
Naddya H. VERIFIED CUSTOMER
Very satisfied with my service! Was in and out fast!
12/11/2018
Frank J. VERIFIED CUSTOMER
I understand the part was backordered, but I had the loaner vehicle for 17 days this time. It’s been in the shop a few times for this issue.
12/11/2018
Mona M. VERIFIED CUSTOMER
Valorie is always a joy to work with.
12/10/2018
Robert O. VERIFIED CUSTOMER
They said they would be with me in a minute, I sat down, another guy came in after me and they helped him first, and forgot about me. Bad customer service.
12/9/2018
Talisha T. VERIFIED CUSTOMER
I love the service here. Delightful and knowledgeable people fast service and clean environment!!!!
12/9/2018
James B. VERIFIED CUSTOMER
They were going to give me an appraisal but I never got one!
12/9/2018
Ashley F. VERIFIED CUSTOMER
Bryan was very helpful and friendly. He explained the work done to my vehicle thoroughly. This was probably the best experience I have ever had at a dealership. Thanks!
12/9/2018
Cory T. VERIFIED CUSTOMER
Service was great—everyone was friendly and professional. Just please make sure to correct the name to Jeff Thompson, not Cory.
12/9/2018
Todd D. VERIFIED CUSTOMER
Great experience as always, Mark was very helpful and knowledgeable about what I needed.
12/9/2018
Katherine C. VERIFIED CUSTOMER
Fast and friendly service.
Good price
12/9/2018
Glen S. VERIFIED CUSTOMER
Ivy is a very good customer service person. I always enjoy working with her whenever I bring my vehicles in.
12/9/2018
Misti K. VERIFIED CUSTOMER
I’m frustrated with Ford. I have a new car (2017) still under warranty. The battery is leaking fluids causing corrosion. But I need to pay money to have it cleaned and they won’t replace the battery which is causing my car damage. Please tell me how any of this makes sense. Obviously the battery is faulty.
12/9/2018
Salvatore M. VERIFIED CUSTOMER
Very professional. Friendly staff. Thank you.
12/8/2018
Robert G. VERIFIED CUSTOMER
Fast and efficient.
12/8/2018
Betty C. VERIFIED CUSTOMER
Mark respectfully listened to my questions about Ford F-150. He had answers for me when I returned to pick up my truck.