Bob isn't my regular person I see back in service however he helped me in a stressful time! He made the experience quick and easy!
10/28/2017
Thomas D. VERIFIED CUSTOMER
Thank you for fixing all the squirrel damage!
10/28/2017
Lynn J. VERIFIED CUSTOMER
Completely satisfied
10/28/2017
Barry K. VERIFIED CUSTOMER
Didn't make contact with me before work was cometed.
10/28/2017
Mary Ellen. VERIFIED CUSTOMER
Excellent service as always. Had a little extra service completed and the explanation why it was needed very clear. Always glad a schedule an appointment. Easy in. Easy out.
10/28/2017
Tobi K. VERIFIED CUSTOMER
He always does good job.
10/28/2017
John C. VERIFIED CUSTOMER
As I mentioned in an earlier response to your mail, I have used your facility for many years and have been completely satisfied with all the service proided for y needs.
10/27/2017
Ralph L. VERIFIED CUSTOMER
Have known Kyle for several years and have nothing b but good words about Kylr.
10/27/2017
Ralph L. VERIFIED CUSTOMER
Great service as usual from David
10/27/2017
Jessica R. VERIFIED CUSTOMER
Valorie was great to work with. The service provide while vehicle was at Ford was poor. When called about issues with vehicle was not provided enough information to make a sound decision. I showed up to pick up my vehicle and reviewed paperwork. It didn’t have enough information either. When I questioned it rep said it requires a different machine to get the information. This was not given as an option on the phone or was it done before I showed up. Ford could have done this with no extra cost to Dealership or the customer. For questions call ****-****-xxxx
10/27/2017
John C. VERIFIED CUSTOMER
Team did a great job. I was in and out quickly.
10/27/2017
Eddie D. VERIFIED CUSTOMER
Daid Demint was very professional, courteous and knowledgeable about the service I needed.He made sure that all my questions were ansered,and slso asked all of my concerns that needed,looked at.I will always highly recommend Ford service to anyone needing their vehicle taken care of.I appreciate that David doesn't leave you guessing about what's going on with my vehicle, he sends Text messages with Updates. I will be back not only because I am pleased with the service work well done but also because of the oversight that David gives a customer.
10/27/2017
Richard G. VERIFIED CUSTOMER
Efficient and courteous.
10/27/2017
Donna V. VERIFIED CUSTOMER
I don't like the change to the rewards program. I thought it would be of benefit for this recent and large expense with the car but it seems useless. I was also informed I can't even apply it to new tires!
Just another gimmick to trick the consumer.
10/26/2017
Gary H. VERIFIED CUSTOMER
Frendly and efficent.
10/26/2017
Austin H. VERIFIED CUSTOMER
Everyone was helpful and nice
10/26/2017
Bryant M. VERIFIED CUSTOMER
I was very happy with David for keeping me updated on my truck. I was getting a brake job on my pick up and it took three days I thought that was a little long but I understand you were probably busy. All the employees were very polite as usual. I will continue to use Crossly Ford.
10/26/2017
Jim Q. VERIFIED CUSTOMER
Excellent service and on time. I will be a repeat customer
10/26/2017
Denne R. VERIFIED CUSTOMER
As usual, the service I received from Kyle and his staff was above and beyond what most companies provide. I use Quick Lane at Crossley because of this staff
10/25/2017
Mary L. VERIFIED CUSTOMER
You should come up with a more appropriate name for your "quick" lane. No appointment needed if you are willing to drop your car off for the day or wait there half a day. Staff and actual service was fine.