I had no appointment...it was on a Saturday...and the dealership had my vehicle repaired in two and a half hours! And that’s with them needing to order a part! What a relief!
10/12/2017
Rodney B. VERIFIED CUSTOMER
I was called by Kyle about a nail n my tire and my air filter was close to needing changes. It was 19.99 for my filter and I was charged 31.00 for labor to change it. The air filter has 2 snap clips that hold the cover on. This was a five minute job and charged 1.5 time of filter to change it. Unacceptable!
10/12/2017
Thomas P. VERIFIED CUSTOMER
Travis always does a great job making sure my needs are met and brings to my attention anything regarding my vehicle that he feels is important, tire wear, burned out lights, etc. He's a great guy to have working on my behalf.
10/12/2017
Catherine C. VERIFIED CUSTOMER
I actually said to myself, That Kyle is very polite
10/12/2017
Johnny R. VERIFIED CUSTOMER
Cansandra, was very professional and knew what she was doing great job !!!
10/12/2017
Michael C. VERIFIED CUSTOMER
When I picked up my truck the power mirrors were not working. They were working when I took the truck in.
10/11/2017
Santos R. VERIFIED CUSTOMER
Called in the morning asking if there were any specials on oil changes. Told me yes and that I could get today. Tyler had the oil changed and tires rotated. Great service and friendly service!
10/11/2017
Charles G. VERIFIED CUSTOMER
Great service as always
10/11/2017
Gregory F. VERIFIED CUSTOMER
Very good service, very pleased
10/11/2017
John O. VERIFIED CUSTOMER
All around great Visit. Extremely courteous staff. Who doesn't like being treated like royalty? Thank you!
10/10/2017
Bryan S. VERIFIED CUSTOMER
I called after my wife had the works dine on her car because the battery had alot of corrosion on it. I figured they would clean it. They told me that they usually don't clean them. They charge for that. So I looked at it myself and found that the positive post was loose and leaking battery acid. Now she is back in getting it replaced under warranty. This should have been taken care of when she had the oil changed last Friday.
10/10/2017
John W. VERIFIED CUSTOMER
Smooth as silk. Quick service....THANKS
10/10/2017
Charles R. VERIFIED CUSTOMER
Had a appointment for 8:00 for a front brake job and didn't get in till 9:30. Was there till 11:30.
10/10/2017
Bong V. VERIFIED CUSTOMER
Kyle Cloninger is always willing to go out of his way to answer all our concerns and help out to make us the customers get the educated information and always provide an outstanding customer service. We always notice that he is very good with his fellow team members. He always update us as the process goes along. He always provide good advice that always save us extra money in the process. We appreciate him and his continued great customer service. Thank you.
Bong and Marissa Vitug
10/9/2017
Robert W. VERIFIED CUSTOMER
in and out very quickly
10/8/2017
Doug R. VERIFIED CUSTOMER
Great timely service, thank you
10/8/2017
Chad N. VERIFIED CUSTOMER
He was very k kwledgeable and more than willing to answer all my questions. I hope that he handles all my transactions going forward.
10/8/2017
Larry K. VERIFIED CUSTOMER
I thought I was overcharged by about $10 but other then that I was happy.
10/8/2017
William S. VERIFIED CUSTOMER
Excellent service!!!
10/8/2017
Sharon R. VERIFIED CUSTOMER
It's always a great experience at quick lane. And Kyle is always helpful