The staff was awesome. Very pleasant to deal with. The Female Bathroom seat is broken and there were no female items in the station set up in the bathroom. But other then that the visit was very well.
12/7/2018
Johnny F. VERIFIED CUSTOMER
I have been very disappointed of all this that’s going on with my truck and was expecting to be not 100% perfect because I went to service for the radio problem and still giving me problems with it and this problem with the doors that I wasn’expe for this to happened either but it is what it is
But after all this I still love my truck
12/7/2018
Theodore S. VERIFIED CUSTOMER
Very professional and personable, thanks.
12/6/2018
Mark R. VERIFIED CUSTOMER
Did a great job thank you
12/6/2018
James E. VERIFIED CUSTOMER
I Recieved great service as always got me right in and had me back on the Road in no time
12/6/2018
Dennis C. VERIFIED CUSTOMER
Very happy
12/6/2018
Ashley . VERIFIED CUSTOMER
I was highly impressed with how your team kept me up to date on the progress of my car. During what I thought was going to be a typical oil change many abnormalities came to light. The major one being LOTS of corn under the air filter that a mouse had apparently been hoarding away. This had to have been there for quite some time because we threw out the corn that was being kept in my garage months ago. The fact that the dealership I normally go to didn't catch this is very disconcerting. Everyone I spoke with today were extremely professional and kind. I wish I lived closer to your dealership because you would have a new life long customer. Unfortunately I was only in the area for a short period of time while taking care of a family member.
12/6/2018
John V. VERIFIED CUSTOMER
Everytime a car is taken in for the routine maintenance the servicer takes the headlights off automatic, but they never turn it back to auto. Why? Drivers get used to the auto setting and too often do not notice that it is off until it gets dark. Turning the switch back to auto should be the last thing on the checklist.
12/5/2018
Samantha A. VERIFIED CUSTOMER
Very timely work and I appreciated the info provided regarding the additional work needed on the car.
12/5/2018
Mary S. VERIFIED CUSTOMER
Fast friendly service. Well done ????
12/5/2018
Janet M. VERIFIED CUSTOMER
Great service and well executed as usual
12/5/2018
Darrell C. VERIFIED CUSTOMER
Service for a recall was fast and effective.
12/5/2018
Linda C. VERIFIED CUSTOMER
Excellent service, friendly staff. Could not be more satisfied!!
12/5/2018
Laura K. VERIFIED CUSTOMER
Bryan was great. You should be proud to have someone like him on your staff
12/5/2018
Mary K. VERIFIED CUSTOMER
Valorie and the entire team did an awesome job
12/5/2018
Lawrence D. VERIFIED CUSTOMER
Could call when my car was done but I had to call to ask if it was done after 5 hours. But I know lm not the only coustomer you had today
12/5/2018
Tifany W. VERIFIED CUSTOMER
Hey
12/5/2018
David W. VERIFIED CUSTOMER
I will never use this dealership again!!
12/4/2018
Ron K. VERIFIED CUSTOMER
Was disappointed that I was told I would receive rebates that I found out I wasn't eligible for after I had already purchased tires.
12/4/2018
Robert B. VERIFIED CUSTOMER
Bert was the best service agent I have ever worked with at Crossley Ford. Very honest and thorough. He did not try to upsell me on any unneeded services like almost every other service person has done at Crossley. I am glad to see this change and hope it carries over to the entire staff.