My oil change "appointment" took 2.5 hours. No one told me my car was done. I went outside after being fed up and saw my car outside, completed. No one told me my car was finished being worked on. Not happy at all.
9/14/2017
Jodie B. VERIFIED CUSTOMER
Always happy with the service and people at Gary Crossley. That includes the purchase, the Quick Lane Visits, the service department, and the rental car service while getting a recall completed. I always tell people how great Gary Crossley is after my horrible experiences myself and others have had with other places. (Toyota), but I wont mention in any names ;)
9/13/2017
Barbara M. VERIFIED CUSTOMER
Always take Great care of me !!
9/13/2017
Kristi W. VERIFIED CUSTOMER
Cassandra was very patient in explaining the tire sale and brake issues with my car! I did not get the gentlemans name when we checked in but... he went above and beyond! Even got us a ride to the South Valley Middle School! We were going to walk and he said no let me get you a shuttle! Very busy there tonight but he was very nice. Great experience today! Thanks to the employees we spoke to.
9/13/2017
Charles R. VERIFIED CUSTOMER
Great job
9/13/2017
Lindsey B. VERIFIED CUSTOMER
Service was excellent
9/13/2017
Mark T. VERIFIED CUSTOMER
Failed to complete service by not resetting the tires position after the rotation. Travis was very professional
9/13/2017
Deborah A. VERIFIED CUSTOMER
Thank you for getting my car in and serviced so quickly without an appointment. It is greatly appreciated when having to deal with the transmission issues.
9/13/2017
Mitch M. VERIFIED CUSTOMER
Took the vehicle in at 7:30. Told them I would like to pick it up at 230. Got there at 3:30 and still had to wait a half hour.
9/13/2017
Shyanne H. VERIFIED CUSTOMER
They were great
9/13/2017
Jason W. VERIFIED CUSTOMER
Very good job well done
9/13/2017
Danny S. VERIFIED CUSTOMER
As always, Dave did an excellent job communicating with me about what's wrong with my vehicle and keeping me updated.
9/11/2017
Melissa M. VERIFIED CUSTOMER
My car still is not fixed. Only reason I'm not happy.
9/10/2017
Sharon M. VERIFIED CUSTOMER
Excellent customer service from Benjamin!!!
9/10/2017
Bruce E. VERIFIED CUSTOMER
David Gray provided truly outstanding service. My wife andI are most appreciative.
My congratulations to the troops in the foxhole mid management and management.
You now have a service for life. I was previously a Bob Seight, Lee's Summit customer.
Thank so much.
Susan & Bruce E
9/10/2017
Kathy R. VERIFIED CUSTOMER
Great and courteous staff.
9/10/2017
William F. VERIFIED CUSTOMER
Stop texting me
9/10/2017
Paul B. VERIFIED CUSTOMER
Always professional, quick svc.all Svc. Explained in detail...love it