Kyle and his staff are great at customer service. They treat me both professionally and like a friend. As long as Kyle is in Quick Lane, I will continue to take my business there because I have complete trust in his dedication and honesty.
8/18/2017
Thomas M. VERIFIED CUSTOMER
Thank you
8/18/2017
Joseph O. VERIFIED CUSTOMER
You guys had my truck for over a month, due to truck operating worse than when I brought it in. I brought it in for a coolant leak, and am receiving it with a worse coolant leak. So it's still not fixed!
8/18/2017
Diane S. VERIFIED CUSTOMER
Great customer service
8/18/2017
Dennis B. VERIFIED CUSTOMER
Your team went the extra mile to help me. Thanks
8/18/2017
Leslie L. VERIFIED CUSTOMER
Great communication. Called to inform me about a current recall that I was unaware of.
8/18/2017
Harlene H. VERIFIED CUSTOMER
Always nice and prompt
8/18/2017
Avis M. VERIFIED CUSTOMER
Received all the help I needed, will come back for service on both my vehicles!
8/18/2017
Layne P. VERIFIED CUSTOMER
Always appreciate the care that your service techs provide.
8/17/2017
Raymond K. VERIFIED CUSTOMER
In and out in 45 minutes!
8/17/2017
Charles T. VERIFIED CUSTOMER
Great job by Dave!! Thanks
8/17/2017
Leslie O. VERIFIED CUSTOMER
Valorie answered all of my questions and was very sweet.
8/17/2017
William S. VERIFIED CUSTOMER
Thank you
8/17/2017
Karen H. VERIFIED CUSTOMER
Everything was excellent as I have come to expect.
8/17/2017
Richard S. VERIFIED CUSTOMER
I scheduled an appointment about a week ago for 7am. I was told it would take about an hour. I arrived at 6:55 as did 7 or 8 others. When the door was unlocked there was mad rush to get checked in. They didn't take the time to ask who was first.
At 7:45 I noticed that my truck was still in the lot. I asked how much longer it was going to be. The service writer went to the shop and returned with the news that I was entered as not having an appointment.
I scheduled my appointment at 7am so I could be at work for a 9am appointment. Needless to say that I missed the 9am appointment.
8/16/2017
Dana D. VERIFIED CUSTOMER
Very friendly and helpful
8/16/2017
Thomas U. VERIFIED CUSTOMER
Excellent assistance and handling of my service needs.
8/16/2017
John W. VERIFIED CUSTOMER
I think 3hrs 40 min from arrival until finished for a simple oil/filter / tire rotation for a retired Ford worker is a little too long of a wait.