They were friendly took the time to explain what they did to my car.
11/25/2018
Carissa O. VERIFIED CUSTOMER
I was in and out and let me know what they did and I trusted them. Thx
11/24/2018
Damian C. VERIFIED CUSTOMER
awesome as always. another customer satisfied
11/24/2018
Darryl H. VERIFIED CUSTOMER
Nothing was done to correct the problem
11/24/2018
Dana K. VERIFIED CUSTOMER
In and out quickly with an appointment
11/24/2018
Pamela S. VERIFIED CUSTOMER
Your service team is the best I’ve ever experienced. Great job.
11/23/2018
Barbra S. VERIFIED CUSTOMER
Professional and thorough. Thanks.
11/23/2018
Andrew M. VERIFIED CUSTOMER
I was without a loaner car until the end of the 4th day. I finally received my vehicle on the 5th day. It is STILL having issues with the shifter coming out of park! I understand it's not Dave's fault as a while, but he did not fight for me to get a loaner. I had to call numerous people to try and helo me. The most worse custom service I've ever had by far. It makes me not want to ever buy a Ford again, because of the fear of getting such crappy customer service, and I work for Ford Motor Co. At the Claycomo plant I take pride in what I do.
11/23/2018
Wayne E. VERIFIED CUSTOMER
Walked in and waited. Was told 2 hour wait. Was completed and I was gone in less than 2 hours.
11/22/2018
Kaylee P. VERIFIED CUSTOMER
Matthew was great.
11/22/2018
John C. VERIFIED CUSTOMER
Got it done at the time promised.
11/22/2018
Lisa G. VERIFIED CUSTOMER
Great service, nice people working there. I drive from midtown KC because of it!
11/22/2018
Liana H. VERIFIED CUSTOMER
Love the shuttle service!
11/22/2018
Michelle M. VERIFIED CUSTOMER
Very friendly and quick service
11/22/2018
Teresa N. VERIFIED CUSTOMER
Good team effort.
11/22/2018
Elizabeth H. VERIFIED CUSTOMER
I don’t like how when I get my oil changed or car serviced that my car is not vacuumed in the driver and passenger side, or that it is not taken through the car wash or that even my windshield is not cleaned. This is a repeated noticing that I am making and I am honestly shocked because other dealships do this. When I have changed my oil at jiffy lube I have had my car complimentary vacuumed and window cleaned. Just something to consider. The little things make a difference and make customers return and feel appreciated.