Extremely happy with the service I received. Very professional staff.
11/8/2018
Carol D. VERIFIED CUSTOMER
Very friendly
11/8/2018
Kathleen S. VERIFIED CUSTOMER
Ok
11/7/2018
Annie F. VERIFIED CUSTOMER
So I called on Wednesday October 31st to set up an appointment to get my car looked at. Dave told me to bring it in at any time on Friday the 2nd. I received at text message at 3:00pm saying my car was in good hands, I called 30 minutes later to find out what was wrong and no one could find my car, once my car was found they informed me no one had looked at it. Fast forward to Saturday at 11am, 24 hours after the car was dropped off and still nothing had been done. Chris, who was the most helpful person in the building was able to figure out that my car we not safe to drive. After all the loop holes he was finally able to provide me with a rental car ( that didn’t exist) and said my car would be done around lunch time on Monday, it was not completed till Tuesday the 6th 2:07pm. I was very upset with the service. Fixing the recalls on my car and Chris were the only saving graces with this location.
11/7/2018
Troy A. VERIFIED CUSTOMER
Everything was done quickly and as promised.
11/7/2018
Kenneth J. VERIFIED CUSTOMER
Fast and complete
11/6/2018
Daniel G. VERIFIED CUSTOMER
Great service and great customer support. The loaner car was a life saver while maintenance was performed.
11/6/2018
Dwaine W. VERIFIED CUSTOMER
Ivy was very helpful.
11/6/2018
Rick V. VERIFIED CUSTOMER
Totally satisfied with the Quick Lane service department. Mathew was a great help. Got me in and out in 30 min. Great service
11/6/2018
Mark H. VERIFIED CUSTOMER
Fast and great service
11/6/2018
Joyce S. VERIFIED CUSTOMER
Exceptional Service
11/5/2018
Greg H. VERIFIED CUSTOMER
My wife and I have purchased four vehicles from Gary Crossley Ford. We made each purchase because of the great job done by Todd Gentry. Now my plan is to solely use Gary Crossley Ford for all the service and maintenance needed on our Ford vehicles.
11/4/2018
Karen G. VERIFIED CUSTOMER
Bryan was wonderful! Worked my car in explaining everything that needed to be done. Excellent customer service which always bring me back to Gary Crossley Ford.
11/4/2018
Amanda W. VERIFIED CUSTOMER
Thank you
11/4/2018
Kenneth A. VERIFIED CUSTOMER
No problems that I know of. Thank you!
11/3/2018
Charlie T. VERIFIED CUSTOMER
Very nice.
11/3/2018
Walter G. VERIFIED CUSTOMER
We take our 2 Ford autos to Quick service for all maintenance. We want Ford replacement parts.
11/3/2018
Linda B. VERIFIED CUSTOMER
Always good.
11/3/2018
Ben S. VERIFIED CUSTOMER
Excellent service from my first call to my way out the door. I was very impressed