This is the first time that I had to used the service center. I had an appointment at 815am. I was told it would take 1 hour for my repair. I had to call 3 hours later only to be told it was just then being worked on. I was not able to pick up my car until 230 that afternoon. There was no explaination as to why it took 6 hours to do a 1 hour repair and no one even cared to appologise.
9/16/2018
David F. VERIFIED CUSTOMER
Great job as always. Friendly and professional. Thank you.
9/16/2018
Pam F. VERIFIED CUSTOMER
Person taking order very professional
9/16/2018
Thomas G. VERIFIED CUSTOMER
Ivy is great
9/16/2018
Talisha T. VERIFIED CUSTOMER
It was the fastest oil change I have ever received. The employees were pleasant and knowledgeable which I appreciated!!
9/15/2018
Dennis F. VERIFIED CUSTOMER
Fixed the #%^€£ TPMS I think it’s a stupid system but at least Gary Crossely Ford can fix him keep the stupid idiot lights turned off
9/15/2018
Abby W. VERIFIED CUSTOMER
Thanks for all the help!
9/15/2018
Tanner M. VERIFIED CUSTOMER
He did a great job. Tell him thanks for the car wash hook up.
9/15/2018
Linda C. VERIFIED CUSTOMER
Great service
9/15/2018
Courtney L. VERIFIED CUSTOMER
Super friendly and his cologne smelled good ????
9/15/2018
Jimmy D. VERIFIED CUSTOMER
I liked the fact that Bert went out to help when the technician was having trouble with my repair. Well done lad.
9/15/2018
Geraldee B. VERIFIED CUSTOMER
Great job.
9/15/2018
Chris S. VERIFIED CUSTOMER
Staff was friendly, quick, and helpful. By far the best service I’ve had at a dealership. Thank you.
9/15/2018
Bob &. VERIFIED CUSTOMER
Ivy provided excellent customer service. Thank you, Bob Gillaspie
9/14/2018
Chris R. VERIFIED CUSTOMER
David is very professional and provides great customer service.
9/14/2018
John N. VERIFIED CUSTOMER
Helpful and courteous
9/14/2018
William S. VERIFIED CUSTOMER
Ivy was prompt and eager to help. She was polite and friendly and helped my experience be a pleasant one. She also was very knowledgeable. I was about to leave town and using my tow vehicle she helped me to feel assured that all the bases were covered before leaving town so I could feel confident that my vehicle was roadworthy. Thank you.
9/14/2018
Robert B. VERIFIED CUSTOMER
Got me right in a taken care of.
9/14/2018
Richard K. VERIFIED CUSTOMER
Great and competent ervice
9/14/2018
Teresa B. VERIFIED CUSTOMER
Everything was great, all were able to meet our needs and very friendly