We’ve had the truck back one day so it may be too soon to know if everything is going to be ok this time. This is the 3rd time in the past 2 months we’ve had the truck in for the same problem. That part has been frustrating. The staff at Gary Crowley are always very polite and eager to please... it’s just been a hassle and my husband has missed a lot of work trying to get the truck checked in and out for service. We sure hope this last repair takes care of everything. Thanks
9/13/2018
Marcella V. VERIFIED CUSTOMER
Great service
9/13/2018
Mark S. VERIFIED CUSTOMER
Valorie did a good job explaining things and timeline.
9/13/2018
Tracy S. VERIFIED CUSTOMER
Only concern is that there were several days around the Holiday that I did not get an update on my vehicle repairs, but when I called the manager let Dave know and he got back with me right away. The service team was able to get the finances worked out with the warranty company, so that I was only out $50 for the deductible. Staff was friendly and my car seems to be running better than it was prior to the transmission issues. Overall I was pretty satisfied. Thanks!
9/13/2018
Charles G. VERIFIED CUSTOMER
I really appreciate her honesty and making me feel as a valued customer!
9/13/2018
William B. VERIFIED CUSTOMER
Your sending this message to the wrong phone.
My name is not William. Please check your records!
This happened once before!!
9/12/2018
Tim S. VERIFIED CUSTOMER
Asked the service writer at 5:35 if they could get my car in for The Works Oil Change and in less than 20 minutes I was driving down the road - Thanks Matthew Donaldson and the entire Quick Change Team at Gary Crossley Ford!
9/12/2018
Michael L. VERIFIED CUSTOMER
They were very nice and courteous and they were really quick today
9/12/2018
Russell D. VERIFIED CUSTOMER
Valorie was friendly and helpful! I appreciate the ease of getting my oil changed and the fast efficient set!!!
9/12/2018
Matt K. VERIFIED CUSTOMER
I appreciated the speedy service.
9/11/2018
Debra W. VERIFIED CUSTOMER
Purchase to my car here only have it serviced here always satisfied
9/11/2018
Julie K. VERIFIED CUSTOMER
Fast and friendly service.
9/11/2018
John P. VERIFIED CUSTOMER
Great service , very pleased keep up the good work !
9/11/2018
David G. VERIFIED CUSTOMER
Super fast and super friendly service.
9/11/2018
Pamela S. VERIFIED CUSTOMER
Ivy always welcomes us with a smile on her face. she's knowledgeable and always willing to answer questions! thanks for all you do!
9/9/2018
Jeffrey M. VERIFIED CUSTOMER
I appreciate what you guys do! However, when you bring your diesel vehicle in for service, I think topping off the DEF should be included in the price. After making a call to your shop, I drove 20 miles back to your dealership yesterday, only to find out that the DEF is not included in a simple oil change. I would think it would be included in the “shop charges” fee.
9/9/2018
William T. VERIFIED CUSTOMER
Her co-worker was showing her his smart phone screen and she did not see the technician hang my keys on the "done" board. Another service writer saw my keys and completed my payment paperwork.