He was very courteous and friendly. At the end he didn't just take my payment And had me my keys, he went above and beyond by educating me on the service received and about the status of my car in general. That's the first time I'd say I've had a ????% above excellent experience at Gary crossley Ford.
7/27/2018
Betty M. VERIFIED CUSTOMER
Service was great! Thank you!
7/27/2018
Ross S. VERIFIED CUSTOMER
Great service thank you
7/27/2018
Doreen D. VERIFIED CUSTOMER
Walked in, helped right away, great customer service and work!
7/26/2018
Linda P. VERIFIED CUSTOMER
Joe was very attentive, helpful and courteous! He kept me informed of all aspects of my truck’s repairs. Thanks for good service!
7/26/2018
Martin J. VERIFIED CUSTOMER
Always a great experience
7/26/2018
Sherry V. VERIFIED CUSTOMER
Great service
7/26/2018
Don S. VERIFIED CUSTOMER
He was very nice and took care of me. Thank you
7/26/2018
Steve E. VERIFIED CUSTOMER
Gary Crossley doesn’t have my car. I went through James to get a rental car from Enterprise. So I am not sure why I am getting text about my car being ready. Thanks
7/26/2018
Samuel H. VERIFIED CUSTOMER
I had an appointment on Saturday for my vehicle, and yet my vehicle was not pulled in and looked at until Tuesday. I had to fight to get a loaner vehicle when the issues I was having were fully covered under warranty. There was a lack of communication in regards to the progress made with my vehicle. I had to call to get updates, and when I did call no one in the service department answered - I had to contact the operator each time and request to speak with someone in service. I responded to the text line with questions multiple time and have still yet to get a text response back. I am usually very satisfied with the service I receive here, but this time the service was less than adequate.
7/26/2018
Deanna C. VERIFIED CUSTOMER
Good, friendly service. IVY was so nice. Great girl.
7/26/2018
Timothy A. VERIFIED CUSTOMER
The service was very good and very quick.
7/26/2018
William M. VERIFIED CUSTOMER
Rear tail brake light was not fixed as there appeared to not be a problem with bulb according to fellow working in my brakes. Still getting indicator of brake light bulb fault from car from time to time Since repair.
7/25/2018
Anthony P. VERIFIED CUSTOMER
Valerie is an assett@! Always smiling and kind. She's a keeper !
7/25/2018
Janet P. VERIFIED CUSTOMER
Travis did a great job getting the tries for us
7/25/2018
Peter B. VERIFIED CUSTOMER
Nice and quick
7/25/2018
Lesher A. VERIFIED CUSTOMER
Great
7/25/2018
Larry P. VERIFIED CUSTOMER
Great job
7/25/2018
Rodell R. VERIFIED CUSTOMER
They got me and out super fast. Great job!!
7/25/2018
Kurtis O. VERIFIED CUSTOMER
Everything was good oh I don’t have 13 F-150 any longer so you might want to up date you records