Thanks for the Loaner Car!
Would have been nice to have vehicle washed, since it set overnight.
Service was good.
6/17/2018
Trudy L. VERIFIED CUSTOMER
Ivy was awesome — I gave her my phone number so she could text me when my truck was ready.... but she ended up calling or texting my wife who is in Texas. Luckily my wife saw the message that my truck was ready before closing., That was really no big deal... I really wanted to report how awesome she was with a special needs boy who was in the waiting area. She took time to answer his questions and talk to him while he and his mom waited. That was impressive! Absolutely outstanding!
6/17/2018
Benito Q. VERIFIED CUSTOMER
Good timing , the wait was not long and every one was nice
6/17/2018
Karen S. VERIFIED CUSTOMER
Ivy was fantastic, helpful, listened to my concerns about searching for a possible GPS device that my estranged husband may have put on my car, communicating to the mechanic to please look and remove. A great representative of your dealership! I hope this is communicated to her how appreciative that I am for her help.
6/16/2018
Troy M. VERIFIED CUSTOMER
Thank you for doing such a great job!
6/16/2018
Mike Y. VERIFIED CUSTOMER
Was told my car needed a new right ball joint to fix a noise in the front end of my 2012 fusion. Paid $405.00 and it didn’t fix the problem.
6/16/2018
Morgan C. VERIFIED CUSTOMER
I think they should've washed and vacuum the truck using on site facilities
6/16/2018
Jonathan D. VERIFIED CUSTOMER
I love GCF. Have multiple cars from here and all my service is done here
6/16/2018
Gregory H. VERIFIED CUSTOMER
He was very good. No complaints.
6/16/2018
Preston M. VERIFIED CUSTOMER
Quickly completed, no muss, no fuss.
6/15/2018
Steven I. VERIFIED CUSTOMER
We were disappointed that the brand new truck we had for less than 12 hours had to go back in the shop for three days. Then, after having it back for a week, it spent the next three weeks in the shop again. Tyler Stout did everything he could to help with the situation, and David Heck worked hard to resolve the problem, but the disappointment with Ford won't go away any time soon.
6/15/2018
Truman P. VERIFIED CUSTOMER
Very professional and knowledgeable
6/15/2018
Gaylynn C. VERIFIED CUSTOMER
Travis is always wonderful to work with. He makes taking my car in not feel like a chore. I appreciate all the help I receive from him
6/15/2018
Corey B. VERIFIED CUSTOMER
Travis helped my wife when she was in a pinch with a battery issue and got her back on the road. It’s help like that which lets me know I can trust and depend on people like Travis to help out when I’m not able to. Thanks Travis for all you did. I appreciate it.
6/15/2018
Sarah S. VERIFIED CUSTOMER
Mark in service was very accommodating and we were very satisfied with the treatment we received and thanks to everyone for their kindness in our time of need!!
6/15/2018
Michael Y. VERIFIED CUSTOMER
friendly and great guy......
6/14/2018
John T. VERIFIED CUSTOMER
Everything was great.
6/14/2018
Norman T. VERIFIED CUSTOMER
Thank you for the awesome job the staff done on our Escape we dropped off the Escape for oil change and rotation of tires left the vehicle for the day and twenty minutes later got call saying it was ready WOW nice great job thank you.
6/14/2018
Amanda W. VERIFIED CUSTOMER
Nothing but excellent customer service. Professional and friendly. Thank you!
6/14/2018
Kristen B. VERIFIED CUSTOMER
Got my car right in. I had an appointment and they got me in early and out in 45 min!