Great service! Worth the drive from Weatherby Lake, MO
3/24/2018
Terry H. VERIFIED CUSTOMER
who is valorie Gorham? Only one female helped me and I thought her name was Frankie, if that is who you are referring to she was very helpful.
3/23/2018
Lorrie W. VERIFIED CUSTOMER
Travis did an excellent job with working around my schedule. He was able to get me right in. Took care of what I came there for and informed me what I needed. Very professional, fast, and courteous.
3/23/2018
Emily R. VERIFIED CUSTOMER
Ivy **** was friendly and very knowledgeable of her job position!
3/23/2018
Beau B. VERIFIED CUSTOMER
Very happy
3/23/2018
Marylin F. VERIFIED CUSTOMER
As always, we get best care possible from all employees at Gary Crossley Ford!
3/23/2018
Julie C. VERIFIED CUSTOMER
My service was fast and friendly. The service itself was excellent, but they have become WAY over the top with “add ins”, the calls and repeated texts! Reminds me of Jiffy Lube, and not in a good way.
3/23/2018
Janney P. VERIFIED CUSTOMER
Great staff!
3/23/2018
Scott S. VERIFIED CUSTOMER
They did a great job on my f 150 just took them one day to fix the problem everything was done well
3/23/2018
Janet J. VERIFIED CUSTOMER
Service was quick and employees were very friendly
3/23/2018
Aaron M. VERIFIED CUSTOMER
I requested to speak with the serviceman concerning questions I had before my car was ready.I was informed I couldn't go into the service area, no problem, understand. When my car was ready I asked again to speak to serviceman. I was informed what adjustments were made and to check car and then if I had questions to come back. After checking I came back to ask questions with serviceman. I was informed I will have to wait for supervisor who is busy with a computer issue. I waited from 10:35 until 1145. Then the supervisor had brought another car for me to compare sound systems. I had questions to be answered not a complaint requiring me to wait over an hour verses leaving at 10:35 when car was complete. I left at 12:05 with questions answered.
3/23/2018
Bernard J. VERIFIED CUSTOMER
Handle the lube and answer in a professional manner
3/22/2018
Troy T. VERIFIED CUSTOMER
Great attitude great service
3/22/2018
Jeremy H. VERIFIED CUSTOMER
Very professional, timely , and friendly. Thanks
3/22/2018
Lauren D. VERIFIED CUSTOMER
Very great and fast service
3/22/2018
Theresa M. VERIFIED CUSTOMER
The gentleman at the counter was very personable and helpful. I appreciated his taking the time to explain what needed to be done and why. He also took the time to walk out to my car with me to explain how one of the light features worked of which I was unaware. A very nice start to my morning.
3/21/2018
Sydni R. VERIFIED CUSTOMER
Everything was great as always!
3/21/2018
Jessica G. VERIFIED CUSTOMER
I stated clearly several times I had an appointment but the person helping me tried to get me to make another appointment. Then she tried to upsell me tire rotation services without acknowledging that I bought my tires at this shop and was told rotation was free. Additionally my car sat in front of the shop, done for almost 20 minutes before I was called up to pay. I watched staff joke, play on their phones, retrieve an energy drink and other non customer service things. Additionally there were multiple times the staff coalizdd their inability to use the computer and problem solve when things happen. It's the first time I have ever been disappointed at Gary Crossley.
3/21/2018
Brian B. VERIFIED CUSTOMER
They’ve always done a good job and keep me informed. Wouldn’t mind a car wash though. :)