Valorie was super helpful and friendly! Will definitely return.
1/3/2018
Erica E. VERIFIED CUSTOMER
I was in and out in 35 minutes! Doesn't get any better than that!
1/3/2018
Jason P. VERIFIED CUSTOMER
Service was excellent!!
1/3/2018
John M. VERIFIED CUSTOMER
We had a scheduled appt for 9:30 in the morning. However, we didn’t get our vehicle back until after 4pm the next day. I don’t understand why it took so long for a relatively uncomplicated set of recall and road noise fixes. My concern is that the shop overbooked itself and didn’t have the resources to keep up with demand.
12/31/2017
Angela A. VERIFIED CUSTOMER
This S an awesome group and I really like London
12/31/2017
Mike F. VERIFIED CUSTOMER
Thanks for getting me in and working with me to fix the problem on the truck. Thanks!!!!!
12/31/2017
Ralph L. VERIFIED CUSTOMER
Great service as usual.
12/31/2017
Matthew H. VERIFIED CUSTOMER
Took 2 full business days to get a battery replaced. Not only that but instead of starting with just a battery test they did a full diagnostic that cost an additional $100. 2 full business days and $260 for a battery replacement and a battery holder.
12/31/2017
Allena K. VERIFIED CUSTOMER
Travis was very friendly & explained the items on the invoice in detail. Travis explained what to watch out for in tire wear since they are worn about half way.
12/31/2017
Linda P. VERIFIED CUSTOMER
I was impressed that the technician kept in touch with me via text during the repair process.
12/31/2017
Mike F. VERIFIED CUSTOMER
Got me in and out fast. Got the job done. Thanks!!!!
12/30/2017
Ricky S. VERIFIED CUSTOMER
I feel confident and satisfied with the work done with the upcoming weather coming in
12/30/2017
Jon B. VERIFIED CUSTOMER
Very friendly service and communication on the progress.
12/30/2017
Donna C. VERIFIED CUSTOMER
Service was great
12/30/2017
Teresa T. VERIFIED CUSTOMER
Travis was very professional and polite he was prompt in getting our vehicle in for a oil change and called us as soon as it was done gave us options for picking our vehicle up so it was convenient for us. We were very pleased with the service we received. We will be returning customers thank you.
12/30/2017
Walter G. VERIFIED CUSTOMER
Great quick service. Let me know that power steering was needed to be worked on.
12/30/2017
Vicki A. VERIFIED CUSTOMER
I always get great service at Crossley Ford and will continue to bring my vehicle there.
12/29/2017
Bishop R. VERIFIED CUSTOMER
He was friendly and efficient, no complaints at all
12/29/2017
Richard Y. VERIFIED CUSTOMER
Can you tell me why when I had a 09:00 appointment, my car is still sitting in the parking lot at 09:40 as I sit and wait on it? It seems to me that making an appointment is completely worthless.
Then, after it was complete, I had to wait another 20 minutes to check out. In my book it defeats the name “Quick Lane”.
12/29/2017
Kelsey M. VERIFIED CUSTOMER
It was nice to get updates on my vehicle. Thank you