David has helped us on several occasions and is always very good.
12/23/2017
Altha W. VERIFIED CUSTOMER
I was kept updated the whole time of service. Very professional experience. I appreciate the urgency as well.
12/22/2017
Troy S. VERIFIED CUSTOMER
Very prompt and courteous puts the needs of the customer first best experience I have had with a dealership thank you
12/22/2017
Anita R. VERIFIED CUSTOMER
I am very pleased with the service I received
12/22/2017
Bryan H. VERIFIED CUSTOMER
Even though you were booked until after Xmas got my truck in and finished within 2 hrs. TY
12/22/2017
Thomas B. VERIFIED CUSTOMER
Outstanding service
12/21/2017
Phillip R. VERIFIED CUSTOMER
We were very pleasantly surprised when instead of the price $129.95
It was complimentary but $10.00 for the tire rotation. No one mentioned
First one free.
12/21/2017
Kenneth B. VERIFIED CUSTOMER
Excellent service!
12/21/2017
Solomon L. VERIFIED CUSTOMER
Best service I have ever had!
12/20/2017
John B. VERIFIED CUSTOMER
Took way to long. Should be called slow lane, waste your day.
12/20/2017
Gary L. VERIFIED CUSTOMER
Service and personnel great and timely. Only disappointment is that we cannot use our rewards dollars for maintenance, only service work.
12/19/2017
Marvin G. VERIFIED CUSTOMER
Excellent job.
12/19/2017
Nick A. VERIFIED CUSTOMER
This Tyler guy is flipping amazing! So courteous, friendly and handsome!! Brian Parnell is also such an amazing tech, great assest to this Ford dealer!!
12/19/2017
Danny G. VERIFIED CUSTOMER
Looking forward to telling about this very pleasant experience
12/19/2017
Russ W. VERIFIED CUSTOMER
Excellent and friendly service
12/19/2017
Terry H. VERIFIED CUSTOMER
I didn't get my tires rotated because I forgot to ask for it. Usually they realize that I bought the tires there so get free rotation but today they weren't aware that I bought the tires there 2 months ago. I learned long ago to bring in a list of work done by THIS Quick Lane since they are unable to look up their own records.
12/17/2017
Micheal W. VERIFIED CUSTOMER
A simple oil change and tire rotation took over an hour and a half. I was the first person checked in Saturday morning and the 4 people that checked in after me all had the same service done and they all were serviced and out of there before me. Apparently the technician I had service my vehicle is either new on the job or simply slow at his job. I had a similar experience on my last visit as well as the one prior to that, when they broke a part on my vehicle while changing the oil. I will be finding another place to have my vehicle serviced in the future if they cannot get the "quick" lane service center functioning in a more timely manner.
12/17/2017
Connie R. VERIFIED CUSTOMER
When i made the appt, i asked for full synthetic. When oil change was complete, i asked if full synthetic was used and i was told no but if i had another hour they could change it. I specifically made this clear at the appt. I could not wait for another hour as i had to get to work. I also tried to use a service credit and he couldnt figure that out. I am not comfortable bringing my car back.