All the other dealers wash vehicles - why don't you? Service otherwise was good
5/9/2019
Julie P. VERIFIED CUSTOMER
Rashelle was very courteous and explained all of my options in terms of service to our car. I did not feel pressured at all which was appreciated. I will return for future car maintenance.
5/9/2019
Mark F. VERIFIED CUSTOMER
Great communication and follow through. Will use and recommend Hannah service in the future.
5/9/2019
NANCY H. VERIFIED CUSTOMER
Tyler was awesome! Kept me up to date on the progress of my car and explained everything my car needed.
5/9/2019
Michael A. VERIFIED CUSTOMER
Please see the email sent to Mike Phillips. I was very pleased with the treatment I received today
5/9/2019
JENNIFER R. VERIFIED CUSTOMER
Chuck was great. Helpful and friendly guy. Thank you!
5/8/2019
Veronica T. VERIFIED CUSTOMER
Yes great service relations with Darin friendly personality very professional service
5/8/2019
CATHERINE J. VERIFIED CUSTOMER
Che informed me about my service options without undue pressure.
5/8/2019
ROB H. VERIFIED CUSTOMER
When I picked up the car after the oil change there was a splatter of bird dung on my car. I asked for the dealership to deal with it through her but she said it wasn't there fault. It wasn't until I asked the manager that it was rectified.
5/8/2019
MICHAEL B. VERIFIED CUSTOMER
Rachelle Malauulu, was knowledgeable and made my experience at **** Hannah a good one. Rachelle and Allie kept me informed each step of the service process and my car was ready when promised. Rachelle covered all the work performed on my car and set a follow up appointment.
I really appreciated working Rachelle!
5/8/2019
YVONNE S. VERIFIED CUSTOMER
We will be happy to respond to the survey
5/8/2019
Nathan P. VERIFIED CUSTOMER
Great experience! I do wish my bumper to bumper warranty covered more stuff between the bumpers but all the staff I have ever encountered have been wonderful.
5/8/2019
Jerry H. VERIFIED CUSTOMER
What I don't appreciate is waiting 2 hours, asking about the progress and being told that they are now starting work on the car. Why make an appointment?
5/8/2019
Bob C. VERIFIED CUSTOMER
The service that I received today was outstanding.
5/8/2019
Patricia F. VERIFIED CUSTOMER
Leslie was very professional and courteous. I appreciated her quick response to my questions and follow through.
5/8/2019
Susan M. VERIFIED CUSTOMER
Austin was professional, kept me posted about what was happening, and provided a car for me to use because the appointment was going to be longer than expected. I really appreciate his help.
5/8/2019
Amanda B. VERIFIED CUSTOMER
I expected more questions to clarify my response. The service performed was what I expected. However, I was disappointed by the length of time it took to check my car in (almost 30 minutes) and how long it took to get a call back with a status update. This was not consistent with expectations set up during scheduling. Otherwise I appreciated the work done to my car, the recommendations, and the overall cost for today.
5/8/2019
Lorraine R. VERIFIED CUSTOMER
Mr. Bonebrake went the extra mile in helping me figure out how to complete repairs needed on my HRV. He was personable and knowledgeable and a pleasure to work with.