Chuck does his best to deliver in spite of puzzling issue.
12/11/2019
CARLOS V. VERIFIED CUSTOMER
Fast service no appointment needed when it comes to changes oil
12/11/2019
JAMES D. VERIFIED CUSTOMER
The service was not performed correctly. They did not reset the maintenance minder. They did not check air in spare. They did not check air in tires. (Tires are now showing low). They did not return phone calls.
12/11/2019
Hank B. VERIFIED CUSTOMER
Cierra has helped me with our car several times; she's always been courteous and professional, and I trust her to give me honest assessments on what service is required vs recommended. On a side-note, I was double billed for a new battery; the service dept. quickly refunded the errant billing amount.
12/10/2019
Andy G. VERIFIED CUSTOMER
Outstanding Service!
12/10/2019
Ellen D. VERIFIED CUSTOMER
Chuck always takes good care of my vehicle. He is polite and explains things easily so I understand and am comfortable with what my car needs and/or doesn't need at the moment. He always gets a 10 out of ten rating.
12/10/2019
Ford T. VERIFIED CUSTOMER
Leslie was great! Helpful and efficient.
12/10/2019
Maryelizabeth M. VERIFIED CUSTOMER
Jeffrey was great. Unfortunately he had to leave on a family emergency and I ended up having to go and track down who was managing my car and find out when it would be ready!!
12/10/2019
Nina V. VERIFIED CUSTOMER
Chuck was thorough - explained what each service entailed, professional-clearly well informed about his work and attentive from ride to the mall to time the car would be available for pick up. It was a very positive experience which made us glad we bought the Honda CRV from **** Hannah. Nina V
12/10/2019
Rhonda R. VERIFIED CUSTOMER
Sincerely appreciative for great service & very kind and heloful & efficient tech! Thanku to everyone who helped me!
12/10/2019
Shannon R. VERIFIED CUSTOMER
Michelle was top notch! She listened, and remembered what I said. (I did forget to
Tell her about my cigarette lighter not working...rats! )
She suggested a place to eat within walking distance and made sure I was taken
Care of! I would recommend Michelle to other customers!
12/10/2019
Carrie A. VERIFIED CUSTOMER
Austin always does a good job. That’s why I request him. Thank you
12/9/2019
Kevin A. VERIFIED CUSTOMER
Chuck is super nice. The quality of service I received was incredible. When I decide to buy a new car, I think I know where I will go.
12/9/2019
Maria H. VERIFIED CUSTOMER
Chuck is amazing, very friendly and willing to address any concerns that I had. The customer service experience that I had with his team is the reason why I will continue to choose **** Hannah for my service needs.
12/9/2019
Stjepan C. VERIFIED CUSTOMER
Everything was good and timing was perfect!
12/9/2019
Dean G. VERIFIED CUSTOMER
i still need a receipt from my oil change. Your computer system crashed, and Hannah, the person that help me, said she would email it to me when the system came back up later that day. I never received it. Also, the tech did not put an oil change sticker in my window. I had to go back in the service bay and request one. Other than those two things, it was great.
Dean G
12/8/2019
KEVIN S. VERIFIED CUSTOMER
Cierra was excellent and very personable and professional
12/8/2019
Natalie M. VERIFIED CUSTOMER
Fast, easy, great service.
12/8/2019
Virginia G. VERIFIED CUSTOMER
Very flexible to accommodate me with an earlier time.