He was very informative and got us in and out very quickly while still doing a great job on my car. I love **** Hannah and will continue to come for all of my car needs in the future.
4/27/2019
Tatumn E. VERIFIED CUSTOMER
Chuck was very kind and helpful and actually listened when I voiced my concerns unlike a lot of the other staff. Very satisfied
4/27/2019
Jordan W. VERIFIED CUSTOMER
Always extremely friendly and knowledgeable about what needs to be done and the options available. Always happy to come into this dealership.
4/27/2019
Lucianne J. VERIFIED CUSTOMER
Very nice man.
4/27/2019
Ed F. VERIFIED CUSTOMER
Great service. Loved the Lyft ride. Thanks for the car wash. Everyone was very accommodating.
4/27/2019
Malia A. VERIFIED CUSTOMER
Shawn provided amazing service! He asked me more information about my car complaints, he explained what the tech would do to diagnose, he provided recommendations on what needed to be done based on the last time I was at **** Hannah for service and he kept me updated throughout the day. Best service ever from honda and best service front Shawn, and I've been to at least 3 dealership service departments with my pilot. I will definitely be back and asking for Shawn!
4/27/2019
Ken B. VERIFIED CUSTOMER
Allie was very attentive and prompt in attending to my needs
4/27/2019
Micah C. VERIFIED CUSTOMER
Very satisfied with my service today.
4/27/2019
JULIA T. VERIFIED CUSTOMER
Allie was clear, courteous and professional. Thank you!
4/27/2019
Jared B. VERIFIED CUSTOMER
I was greeted immediately and service exceeded expectations
4/27/2019
Mike H. VERIFIED CUSTOMER
Car was serviced well but they were supposed to do a car wash and that did not happen.
4/26/2019
Michael T. VERIFIED CUSTOMER
Service waiting area was reasonably well appointed (separate kids area a big plus); passed some time browsing showroom (before Sales hours) and later test drove a 2019 Accord.
4/26/2019
LINDSEY L. VERIFIED CUSTOMER
Lovely customer service. Enjoyed Lyft rides to and from work and emails from Service center
4/26/2019
Jerry H. VERIFIED CUSTOMER
Love your customer service approach.
4/26/2019
Michael A. VERIFIED CUSTOMER
They’re service department really were great. I’ll definitely be going back.
4/26/2019
GEOFFREY P. VERIFIED CUSTOMER
Very great service from Jeff and the dealership. They were really on top of things and quick and also made sure I had a loaner car as well. Thank you very much.
4/26/2019
SCOTT L. VERIFIED CUSTOMER
I got an airbag recall and now there is a clicking noise when I turn the steering wheel
4/26/2019
HEIDI C. VERIFIED CUSTOMER
Great customer service by Jerry- He listened to my concerns with the car and did a great job of explaining what he thought was likely the problem. He even went out and changed a dome lightbulb after I mentioned it wasn’t working when he called to tell me the car was ready. It would be a pleasure to work with Jerry again for any of our future car service needs.
4/26/2019
Justin P. VERIFIED CUSTOMER
Jerry was fantastic. This wasn’t his fault, but I’m disappointed in my collective maintenance experience at **** Hannah Honda. Last time I brought my vehicle in, I asked for a new set of tires. I’d had a blowout and replaced one tire, but Les Schwab told me to replace all four since it was an AWD vehicle. When I asked for four tires last time I was in, I was told “that only negatively impacts the differential on full-time AWD vehicles. You don’t need new tires.”
This time when I brought my vehicle in, I was told that my AWD light is coming on intermittently because of a rear differential fault, likely due to the single tire being different than the other three. I don’t have $800 to fix this, and it would’ve been nice to alleviate it last time with the new set of tires that I’d asked for.