I got in the car, and the check engine light was still on. They missed the O2 sensor and I had to wait another two hours after my car had already been in the shop for a day. I also had waited 45 minutes for someone to tell me what the hell was going on. Chuck had said he would go ask and be back and he never came back.
4/5/2019
WOLF D. VERIFIED CUSTOMER
Polite, knowledgeable, fast and efficient service-thank you!
4/5/2019
JOHN A. VERIFIED CUSTOMER
Professional and courteous.
4/5/2019
David J. VERIFIED CUSTOMER
Shawn did a great job!
4/5/2019
Alexandra M. VERIFIED CUSTOMER
This is my second service with Tyler and I feel like I'm in good hands.
4/5/2019
Nicole B. VERIFIED CUSTOMER
Great customer service
4/5/2019
Gene F. VERIFIED CUSTOMER
Allie was very knowledgeable and pleasant to work with. Thank you, Allie
4/5/2019
Shiaian P. VERIFIED CUSTOMER
She was lovely and very time efficient for me and my 7 month old . Happy loyal customer
4/5/2019
KEVIN L. VERIFIED CUSTOMER
I was told it would take 1.5 hours and it took 4. I was told another part was needed and that it would arrive in a couple days and I would get a call. A week passed and I got no call. I called dealership and they said Austin would call me back that day. He didn’t call. I called again the next afternoon and receptionist said Austin wasn’t sure what the part was but thought it was a seat belt buckle that was causing my SRS light to remain on. I expressed skepticism but asked her to ask Austin if the part was covered under the recall. She said she would ask him. Then while on hold I got cut off. I will not be returning to **** Hannah ever again.
4/4/2019
WANDA A. VERIFIED CUSTOMER
Chuck did a fabulous job! Very thorough and detailed and he put me at ease. Thank you.
4/4/2019
Elizabeth S. VERIFIED CUSTOMER
Michele is always awesome!
4/4/2019
CARA H. VERIFIED CUSTOMER
Austin was great, very informative and took care of everything. I'm very satisfied.
4/4/2019
SHELLY O. VERIFIED CUSTOMER
Very nice people working there
4/4/2019
CARMEL B. VERIFIED CUSTOMER
Excellent service, as always.
4/4/2019
Jia L. VERIFIED CUSTOMER
Excellent. took Good care of me with a loaner car.
4/4/2019
Natasha C. VERIFIED CUSTOMER
Allie is awesome and sweet. ??????????
4/4/2019
NINA K. VERIFIED CUSTOMER
Thanks for the nice, friendly team and best service????
4/4/2019
TRENTON P. VERIFIED CUSTOMER
Bought the car a month ago from you guys. The oil change should have free, since the car should have serviced prior to sale.
4/4/2019
Norman H. VERIFIED CUSTOMER
Tyler has one of the toughest jobs in the business - customer facing. Promote him soon
4/4/2019
DONALD K. VERIFIED CUSTOMER
Service people are great. Only thing is mechanic reported transmission leak, scheduled work to repair transmission leak. Put dye in to track, find leak. But now reported that no leak in transmission exists. But customer paid for work to inspect leak that never existed. So how is that fair? Other than that nice to have car running again. Thank you.