They covered all their bases as best they could. I am very satisfied with the customer service.
4/3/2019
Lisa B. VERIFIED CUSTOMER
Great experience!
4/3/2019
Terry D. VERIFIED CUSTOMER
We were completely satisfied with the service
4/3/2019
Neil Y. VERIFIED CUSTOMER
Austin makes every visit the absolute best experience. He is without a doubt your best employee I've ever had the pleasure of working with!!!
4/3/2019
Nick S. VERIFIED CUSTOMER
Was not informed when service was complete.
My service advisor told me that service would take an hour, maybe more. After waiting about an hour and 15 minutes, I texted for an update. I waited for a reply but I got no reply, and the advisor was not at the desk. As I stood at the intake area three personnel stopped to ask about my needs. Subsequently I found that my car had been ready, but I had not received notice via text, call or advisor. - SO
4/3/2019
JOHN R. VERIFIED CUSTOMER
None
4/3/2019
Claudia M. VERIFIED CUSTOMER
While I didn’t expect all that needed to be done on my car, the service was excellent and most especially Tyler, who kept us informed.
4/3/2019
Kay M. VERIFIED CUSTOMER
Jeffrey was wonderful very informative and thorough
4/3/2019
Dana C. VERIFIED CUSTOMER
Excellent service.
4/3/2019
Sandra A. VERIFIED CUSTOMER
Che understood that I was waiting for the vehicle and respected my time by communicating with the service team to get the service and repair done in a timely manner. He was courteous and professional!
4/3/2019
Nicole J. VERIFIED CUSTOMER
Darin was awesome to work with and super personable! Great job Darin!
4/3/2019
RAY H. VERIFIED CUSTOMER
Good service, repair is on the expensive side:(
4/3/2019
Tracy M. VERIFIED CUSTOMER
Austin was the epitome of professionalism. He is respectable and explain exactly what I was paying for. Excellent employee.
4/2/2019
MAUREEN B. VERIFIED CUSTOMER
Another very positive experience with Honda!
4/2/2019
Rebecca T. VERIFIED CUSTOMER
Michelle Archeletta had excellent customer service skills. She was honest and communicated in a professional manner.
Thank you,
4/2/2019
Daniel G. VERIFIED CUSTOMER
Che Is very accommodating and explained everything well
4/2/2019
Stephen C. VERIFIED CUSTOMER
Che always delivers.
4/2/2019
Mary S. VERIFIED CUSTOMER
I think Michele was wonderful. The service was not quite as smooth as usual but I knew it would be taken care of. Also probably not good to put air freshener on top of oil smell. It was ok by the time I got home but the combination tends to make customers sick. Michele is an asset to your team and reminds me of Natalie.