Dick Hannah Honda Auto Repair Service Center

Was having a bad day. Arrived more then 15 mins early because of the bad day and had to wait for the car. Wasn't my original plan to wait on the car. I let Austin know what happened and he had me out of thet in less then 30 mins. Made the rest if my day much better!

Amazing job! My car looks beautiful! Thank you so much

Very professional and efficient!

I made an appointment online on Wednesday for today however it was not on the schedule when I got there today. Tyler took care of me anyway.

Chuck has my commendation for being professional courteous and kind. Rose Laderas

Can smell exhaust, trunk ceiling fallinng, since purchase. 1st visit, no results. 2nd visit, no results. I am not in the least satisfied.

Thank you very much Tyler for your professionalism and throughness.

Love this dealership. My only complaint is that CNN was playing in the waiting room.

Austin was great!!!

Austin took great care of us! He kept us informed about work being done on our car and explained in detail a problem found in our car. Super respectful and very pleasant!

Thank you for your professional service

Brought car to servive sat 23-mar at 10.30am for my 10am appointment (late, but don't punish me). Service reps with frowny-faces arguing no appointment for me in system. Hand off to cierria the serivce mgr. Cierra says need car all day to check if transmission link can be seen by mechanic to know location of trans. leak. I want trans fixed. (I'm thinking 60k miles on Honda accord with trans. leak? Not as reliable car as advertised.) Then cierra sets up lyft ride for me to go home. No call back, no update by 2pm, so i call service. Cierra said car not looked at yet, and service today is only scoped to look to find leak not fix transmission. I call back at <3pm-ish to ask for ride to come get car. Car was in shop for five (5)hours and dealership did nothing. I still do not know where leak is and leak not fixed. BIG WASTE OF TIME. VERY DISAPPOINTED. I WANT MY CAR TO BE FIXED BUT FEAR MORE RUN AROUND. WHAT TO DO NOW? GO TO OTHER HONDA SHOP? OR SELL HONDA CAR AND CHANGE INSURANCE FROM HANNAH? WHAT AN EMOTIONAL MESS... THEN I HAD TO TELL HONDA DISTRUSTING SPOUCE ABOUT ORDEAL TO HEAR ... I TOLD YOU NOT TO GO TO DEALERSHIP. NOT HAPPY WITH HANNA HONDA . NOT HAPPY WITH HANNA INSURANCE AGENCY ONLY BECAUSE THEY HAVE HANNA NAME. HANNA NOT NICE! HANNA NOT NICE AT ALL!

Excellent service... fast service! Che was very professional and helpful. ????

Chuck provides excellent service and would like to use him every time.

Advisor Michele and tech Eric are outstanding. Completely understood my question and quickly resolved the problem.

Beyond expectations!!! Finished the work (install of a recall item) in record time (<30 minutes) in record time!!!!

Very professional staff did not receive my free car wash ticket

I was amazed at the friendliness of Shawn and the fact I didn’t have to wait very long. I was called as soon as my car was done

Problem with A/C is still happening.

Really enjoyed working with Jeff, very happy with service