Chuck was very friendly. He’s was helpful and kind
3/10/2019
Madhur C. VERIFIED CUSTOMER
Allie was awesome but the technician who changed the oil in my car forgot to close the hood and I noticed it as I entered the freeway. The experience shook me to my bones. I could have gotten in a very bad accident if the hood would have opened up and flown on the windshield. Next time I will make sure a technician will walk me through my car before I leave.
3/10/2019
Alyssa T. VERIFIED CUSTOMER
As always, everyone was very friendly and what I brought my vehicle in for was completed. My only negative is that I was assured my vehicle would be done in an hour, having made an express appointment, and it took 1.5 hours. While I understand that Saturdays are busy for the business and people use their day off to bring their cars in for service, I would caution employees from promising a certain time if they know that is not likely given traffic trends for the business.
3/10/2019
Sanjay C. VERIFIED CUSTOMER
He was awesome...on top of his game
3/10/2019
Adreon W. VERIFIED CUSTOMER
Great fast pro work
3/10/2019
NATALIE C. VERIFIED CUSTOMER
Yes. I was happy with the service. It was specifically helpful to have manufacture defects repaired without requesting it, in addition to timely responses to my questions. So far I am happy with the repairs. I am somewhat surprised at the cost for the repairs.
3/9/2019
Amanda S. VERIFIED CUSTOMER
Shawn is knowledgeable and professional. Great service!
3/9/2019
Douglas L. VERIFIED CUSTOMER
Took way longer than the original time estimate. An update would have been nice.
3/9/2019
Chris M. VERIFIED CUSTOMER
Very helpful service representative. Quick turn around. Quality experience.
3/9/2019
URSULA B. VERIFIED CUSTOMER
Tyler Eastman was polite, patient, friendly and put me at ease. It was a pleasure to come in today. Thank you!
3/9/2019
Linnea C. VERIFIED CUSTOMER
She was great. Took the time to fully explain all recommended work and prioritize what is immediately needed.
3/9/2019
JUSTIN R. VERIFIED CUSTOMER
Sean's a rockstar. He should be running that department.
3/9/2019
Shelly M. VERIFIED CUSTOMER
Jeff was personalbke and helpful
3/9/2019
LINDA D. VERIFIED CUSTOMER
It was excellent and fast
3/9/2019
Jimmy P. VERIFIED CUSTOMER
Michelle was pleasant & informative of my vehicle’s needs & the time it would take to finish.
3/9/2019
Marci H. VERIFIED CUSTOMER
I have dealt with Jerry twice with service issues and have been completely satisfied each time. He goes above and beyond.
3/9/2019
Sam M. VERIFIED CUSTOMER
Pulled into the express lane right at 5:00 and everyone I talked to was so kind and understanding. Then the service only took about 20 minutes! 10/10 will visit again (especially since I got a car wash card... and I have to).
3/9/2019
Cassandra D. VERIFIED CUSTOMER
Great customer service. Allie was great!!!
3/9/2019
MATTHEW H. VERIFIED CUSTOMER
Allie was so great today. I really appreciated her attention to detail!