I ordered a new seat belt to be installed over a week before my appointment. The night before Chuck checked to make sure it was ready for installation, it was. Three hours into my car being serviced for the A1 service and seatbelt installation Chuck had to call me to inform me that the parts department had ordered the wrong seat belt and that I couldn’t pick up my car until the next day.
2/23/2019
Roy E. VERIFIED CUSTOMER
Jerry was exceptional. Tool time to explain the concerns I had with my vehicle. I look forward to working with him in the future.
2/23/2019
Barb O. VERIFIED CUSTOMER
Crystal gave excellent service today! She was knowledgeable and humorous and she came and told me that we needed a new battery and that it would be free of charge, as it was still under warranty!!
2/23/2019
Chaneka H. VERIFIED CUSTOMER
Michele was incredibly kind and understanding! She made everything so seamless and easy.
2/23/2019
LISA K. VERIFIED CUSTOMER
Great service!
2/23/2019
LAWRENCE C. VERIFIED CUSTOMER
Michele is always a pleasure to work with and provides great customer service.
2/23/2019
**** F. VERIFIED CUSTOMER
Very efficient, was done within the hour as was mentioned. The report given to me checked off on the positive column, however it would be helpful for the technician to go over the details on exactly what was done to my vehicle other than stating that everything checked off good. Thank you
2/23/2019
Keoki L. VERIFIED CUSTOMER
Jerry and the service team did a great job, thanks
2/22/2019
Joy A. VERIFIED CUSTOMER
Jerry was SO FRIENDLY and easy to work with!
2/22/2019
Dan P. VERIFIED CUSTOMER
Allie Brewer was incredibly pleasant in her service. I’m completely satisfied with her work and would be happy to receive future services from her again.
2/22/2019
Sonja L. VERIFIED CUSTOMER
Love it that the runner boards are on but they just seem not wide enoughor back further for him to step on still a challenge
2/22/2019
Heather T. VERIFIED CUSTOMER
Allie was helpful as usual! She’s always friendly and suggestive in a non-pushy manner. I appreciate how she represents the “Believe in Nice” mentality every time I take my car in!
2/22/2019
Scott U. VERIFIED CUSTOMER
Amazon. Customer service! I could NOT be happier! Allie made sure everything happened very quickly and got me back on my way :)
2/22/2019
WENJAI H. VERIFIED CUSTOMER
Good service, explain everything
2/22/2019
Dale P. VERIFIED CUSTOMER
Tyler was clear and able to address our concern and wish to complete maintenance in the same visit. We are grateful for making a dead battery an easy fix.
2/22/2019
Stephen R. VERIFIED CUSTOMER
Good service and clear explanations, plus helpful recommendations.
2/21/2019
ELAINE R. VERIFIED CUSTOMER
Very happy with the professional fast service I received.
2/21/2019
Adam K. VERIFIED CUSTOMER
Cierra Ramsey went above and beyond our expectations.
2/21/2019
Deborah S. VERIFIED CUSTOMER
Sierra was amazing in every way. Pleasant, professional and courteous. A total pleasure to deal with!